MIDA Replay, Heatmap & Insight
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (484)
- Developer
- mida-app.io
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See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI
Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales.
- Session Recording: Watch sessions & checkout to spot where users drop off
- Dynamic Heatmaps: View live on-site, including hidden elements
- Revenue Clicks: See which elements make money & which waste space
- Search & Error Insights: See what blocks customers from buying & improving
- AI Assistant: Turn visitor behavior into actionable insights to improve revenue
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, Hindi, and Dutch
Works with
- Checkout
- Shopify Admin
- Analytics Apps
- Checkout Apps
- Marketing Apps
- Product Bundle Apps
- Product Options Apps
- Security Apps
Categories
Customer behavior
Marketing and sales
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- 300 sessions/month
- Live Session Replays
- Unlimited Heatmaps
- Abandoned Cart Recordings
- Full-Funnel Analytic
- AI-Powered Summaries
- 30 Days Storage
Basic Plan
$9.90 / month
For growing stores learning behavior
Features
- 5,000 sessions/month
- Unlimited Heatmaps
- Advanced Filters
- AI-Powered Search Analytic
- AI-Powered Error Analytic
- AI Email Reports
- AI Assistant (+$5)
- Lifetime Analytics Data
7-day free trial
Growth Plan
$24.90 / month
For stores optimizing & scaling up
Features
- 15,000 sessions/month
- Unlimited Dynamic Heatmaps
- Revenue Click Tracking
- Conversion Heatmaps
- AI Heatmap Insights
- AI Assistant (+$10)
- Lifetime Analytics Data
7-day free trial
Enterprise Plan
$44.90 / month
Checkout recordings & custom plans in app
Features
- 40,000 sessions/month
- Unlimited Dynamic Heatmaps
- API Data Export
- Bulk Heatmap Export
- MCP Integration
- AI Assistant (+$15)
- Lifetime Analytics Data
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (484)
I've had to check sessions for some order hickups perhaps 10 times. Out of these, MIDA delivered good recordings 5 times, and the other 5 failed for some reason that required opening a support chat and ticket to the devs. The idea is good, but for some reason it is not that uncommon to see session recordings failing to be played / listed / accessible / shared.
So we basically have it just in case, but don't hold a lot of hope when we want to use it.
Also, you can find yourself watching abandoned carts in one screen, and see 1 abandoned cart in the last week, jump into another screen and find 40 abandoned carts in that same week. Some of these filtered abandoned carts even appear along with their order number.
I see effort behind the app, but it is not consistent nor reliable.
Today we needed to reach out to support, but the bottom icon was not present, not for chat, not for "leave a message" although we have "Priority Support"
Thank you for your feedback.
We understand the concerns you've raised. Please rest assured that our team has received all of your reports and is actively following up on each case with you.
We've already provided updates on several of the issues mentioned. Your feedback is extremely valuable to us as we continue improving the platform. Thank you again for your support.
Mida-app.io Team ✨
This is such a cool tool for seeing activity and real time interactions with potential customers. Unfortunately my site is plagued by endless bot sessions, but it's interesting to see those as well. The help & response time from support is amazing! 5*
Thank you so much for the review! 💚 We're grateful to have you with us!
Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store.
Hi there,
Thank you for your review ⭐⭐⭐⭐⭐
We’re glad MIDA is delivering value for your store. Feel free to reach out anytime if you need support.
Best regards,
MIDA team
Support
App support provided by mida-app.io.
Resources
Developer
Launched
July 27, 2022
Featured in
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