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This app has the best customer service! Tommy helped us fix several issues that were affecting this app but were not caused by this app. I am so glad he did not send us to a different customer service but really dived into the problem and fixed it for us. I am not technical myself, so I am more then happy that he explained it to me and made sure everything runs as expected again. The app itself is great as well. Very easy to use and many options of setting minimum quantities, values etc. I can recommend this app with the service to anyone looking for a solution like this!
Thank you so much for the fantastic review! We're so glad to hear that Tommy was able to dive into the issue and help you out, even when it wasn’t caused by the app itself. We always aim to provide support that goes above and beyond, and it’s great to know that Tommy’s clear explanations and dedication made a difference for you. We're also happy to hear that the app’s features are working well for you! Your recommendation means the world to us. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing MinCart! 😊
We started using this app about 3 weeks ago. Overall it's a good app, really one of the better ones for putting limits on variants. But, it does have some flaws holding it back from receiving 5 stars.
1) You cannot do an import / export for faster limit creation.
2) The search feature does not register numbers, so if you search for "21"
Tissue Ball" it won't show up unless you remove the 21" (Minor issue)
3) Not every item shows in the search when creating a limit. Even though
it shows up on the front end when you search for it.
4) It will randomly delete all items from the limit if you click on a blank
spot within the search box. Forcing you to cancel any chances you
made and to back out so you don't lose any existing items added from
a previous save.
We are using this app to block some variants of product to specific clients (B2B) by using the tag feature. The reason is that our products are limited editions and we want to reserve the last units to our B2C clients. We basically asking the app to not let those clients adding qty to their cart for those specific variants. It is a very powerful app with a loft of possibilities in term of conditions. The support is also awesome. The app doesn't really need any assistance to be installed but I had to contact them as I thought the app was creating a display issue on the 'Add to cart' button. They answer the live chat instantly, and Tommy then contact me with a detailed report. He explained me the issue came from another app, and after asking me permission, fixed the problem. Perfect!
App is pretty good and it works very well compared to others that I've used. It has more options as well. The only thing it lacks, but that's what most apps do, is a way to make it easier and faster to adjust the limits. If there's a lot of products with different rules it'll take a long time.
The application can be bypassed simply by exceeding the limits set, proceeding to check out, copying the check out link, and going back decreasing the quantities, re-pasting the check out link and letting the payment proceed. The necessary modification would also be a block in the payment not only on the check out page.
Hi there,
Edit: This limitation can now be resolved with MinCart with the new "Checkout validation" or "Checkout extensibility" features from shopify that MinCart now leverage to offer a better security in the checkout.
Sadly this is not possible at the moment due to shopify restrictions over the checkout process. MinCart will do everything it can to prevent the customer from reaching the checkout outside of your limits while navigating the website but due to the limitation set by Shopify there will always be a need for Manual interventions. Mincart will handle most cases. Note that from our experience it is extremely rare that a customer will navigate directly to the checkout page.
Though, this should change soon as shopify is slowly adding ways for apps to interact with the checkout. We are already ready for these changes and will be available as soon as shopify release these new functionalities to the public.
Perfect app for us. We need to have minimum quantities and maximum quantities on different variants within the same product and this works exactly how we need it to.
If we've ever had any issues (which have never been due to this app), the support team have been extremely efficient to resolve and have gone above and beyond.
Would not hesitate to use again.
I downloaded MinCart a while ago, configured the settings and maybe adjusted the settings twice, since the initial setup. This week, the app decided to disable my Checkout button preventing my customers from making purchases. Well, that's not good, is it??? My developer troubleshooted the entire website just to find out MinCart was the culprit. He deleted the app and just like magic, the website was working again. I do not recommend this app for this major issue. If it hadn't been for my customers calling me, I would have never found out my website was not working!
Hello friend, thank you for your review. We are sorry you have experienced an issue such as this. I would have hoped you used our in-app chat so our team could have helped you solve this problem asap when it happened. Our app is used by thousands of merchants and it's very rare problems such as this one occur. Unfortunately, there are so many themes and apps built differently, and technologies evolve so fast, it's impossible to think about every possible scenario. After reading your review, I found really interesting that our app could have worked for months or even years (it was installed since 2020) on your store to all of the sudden create an issue by itself such as this one. I asked our developer team what could have happened and they told me it is likely a feature was added to your theme or another app was recently installed on your store which interact also with the checkout button and creates a conflict with Mincart script. If you'd like, we would be happy to work with you to solve this issue. Thank you
This is my first time contacting MinCart as we had an issue on our website where our limits weren't working. Shawn was fabulous, he talking me through the step by step instructions and everything looks like it's updated and working fine again. Thank you for such an amazing service!
Every time I downloaded this (tried twice) it ruined the checkout button. Customers could not checkout even when their order exceeded the minimum amount. It messed up my discount app that was crucial.
Hello friend, I am sorry to hear you are having an issue with our app. MinCart usually works seamlessly with most themes and apps, but there are so many different ones out there that it happens from time to time we encounter small code conflict with some of them. When this happens, our support team is always ready to help fixing problems free of charge. This is one of the reasons we made chat support available from within our app dashboard, to make it easy for merchants to get help. Don't hesitate to reach out if you need help.
As for messing other apps, Mincart cannot change setting in your discount app. It is possible both apps are incompatible and when both active it cause issues but if you remove Mincart your setting will be as they were before you installed our app in your discount app.
Again, don't hesitate to reach out, it would be a pleasure for us to help you...
Apart from a slight problem in regards to a reset on a selection of products (where the limits disappeared mysteriously) and resulting in an unhappy customer, otherwise the app is really useful for us when it comes to shipping out multiple individual drill bit tools. Problem aside (hence lower rating), good app!
