Avis (58)
Affiner
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Par note
We started using this app about 3 weeks ago. Overall it's a good app, really one of the better ones for putting limits on variants. But, it does have some flaws holding it back from receiving 5 stars.
1) You cannot do an import / export for faster limit creation.
2) The search feature does not register numbers, so if you search for "21"
Tissue Ball" it won't show up unless you remove the 21" (Minor issue)
3) Not every item shows in the search when creating a limit. Even though
it shows up on the front end when you search for it.
4) It will randomly delete all items from the limit if you click on a blank
spot within the search box. Forcing you to cancel any chances you
made and to back out so you don't lose any existing items added from
a previous save.
I'm having the same issue as one of the other reviews below. My customers just reported they cannot checkout on Chrome, this app is causing some issue with the checkout button from loading. I deleted the app and my cart page is working fine again. I guess we'll have to find another min/max app as this is throwing an error even when I try to open up the app on our shopify app page.
Apart from a slight problem in regards to a reset on a selection of products (where the limits disappeared mysteriously) and resulting in an unhappy customer, otherwise the app is really useful for us when it comes to shipping out multiple individual drill bit tools. Problem aside (hence lower rating), good app!
This is my first time contacting MinCart as we had an issue on our website where our limits weren't working. Shawn was fabulous, he talking me through the step by step instructions and everything looks like it's updated and working fine again. Thank you for such an amazing service!
Every time I downloaded this (tried twice) it ruined the checkout button. Customers could not checkout even when their order exceeded the minimum amount. It messed up my discount app that was crucial.
Hello friend, I am sorry to hear you are having an issue with our app. MinCart usually works seamlessly with most themes and apps, but there are so many different ones out there that it happens from time to time we encounter small code conflict with some of them. When this happens, our support team is always ready to help fixing problems free of charge. This is one of the reasons we made chat support available from within our app dashboard, to make it easy for merchants to get help. Don't hesitate to reach out if you need help.
As for messing other apps, Mincart cannot change setting in your discount app. It is possible both apps are incompatible and when both active it cause issues but if you remove Mincart your setting will be as they were before you installed our app in your discount app.
Again, don't hesitate to reach out, it would be a pleasure for us to help you...
Started cancelling random orders. After reaching out to buyers, I found out that they did not want to cancel. Looked into it, and this app had been manually cancelling the orders! Uninstalling now.
Hello friend, thanks for letting us know about this issue. This was actually caused by a feature called Max Security. This feature was automatically canceling orders that were able to checkout without meeting your cart restrictions. This happens from times to times with visitors having very slow internet connections that quickly checkout before MinCart script can load. Note that this feature can be turned off at any moment.
The app itself was a perfect solution to my wholesale requirement. The service was really good also, would strongly recommend.
The team was so helpful in assisting me to customize my store. I highly recommend this app to anyone.
Thank you so much for your help that was extremely straightforward and very
easy to follow
Aditi provided an exceptional help
