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Tommy and Shawn are the best customer support for MinCart. I have integrated the custom checkout page and i want minimum cart value should be enabled and these guyz help me out within couple minutes. I would recommend this app to all shopify.
Thank you so much for your wonderful review! We're thrilled to hear that Tommy and Shawn were able to assist you so quickly with your custom checkout page and minimum cart value setup. They’ll be happy to know their efforts made a difference! 🙌 We truly appreciate your recommendation, and we're always here to help if you need anything else. Thanks again for choosing MinCart and for sharing your positive experience! 😊
Application très utile et service client au top et très réactif ! J'ai obtenu réponses à mes questions en quelques minutes, je recommande !
Merci beaucoup pour votre retour chaleureux ! 😊
Nous sommes ravis que l’application vous soit utile et que notre équipe ait pu répondre rapidement à vos questions. Votre recommandation nous touche énormément.
N’hésitez pas à nous recontacter à tout moment, nous sommes toujours là pour vous aider ! 🚀
Every time I downloaded this (tried twice) it ruined the checkout button. Customers could not checkout even when their order exceeded the minimum amount. It messed up my discount app that was crucial.
Hello friend, I am sorry to hear you are having an issue with our app. MinCart usually works seamlessly with most themes and apps, but there are so many different ones out there that it happens from time to time we encounter small code conflict with some of them. When this happens, our support team is always ready to help fixing problems free of charge. This is one of the reasons we made chat support available from within our app dashboard, to make it easy for merchants to get help. Don't hesitate to reach out if you need help.
As for messing other apps, Mincart cannot change setting in your discount app. It is possible both apps are incompatible and when both active it cause issues but if you remove Mincart your setting will be as they were before you installed our app in your discount app.
Again, don't hesitate to reach out, it would be a pleasure for us to help you...
This app help a lot in the cart quantity or price limitation settings. And the customer service also good.
Started cancelling random orders. After reaching out to buyers, I found out that they did not want to cancel. Looked into it, and this app had been manually cancelling the orders! Uninstalling now.
Hello friend, thanks for letting us know about this issue. This was actually caused by a feature called Max Security. This feature was automatically canceling orders that were able to checkout without meeting your cart restrictions. This happens from times to times with visitors having very slow internet connections that quickly checkout before MinCart script can load. Note that this feature can be turned off at any moment.
We started using this app about 3 weeks ago. Overall it's a good app, really one of the better ones for putting limits on variants. But, it does have some flaws holding it back from receiving 5 stars.
1) You cannot do an import / export for faster limit creation.
2) The search feature does not register numbers, so if you search for "21"
Tissue Ball" it won't show up unless you remove the 21" (Minor issue)
3) Not every item shows in the search when creating a limit. Even though
it shows up on the front end when you search for it.
4) It will randomly delete all items from the limit if you click on a blank
spot within the search box. Forcing you to cancel any chances you
made and to back out so you don't lose any existing items added from
a previous save.
Awesome support!
Aditi was very helpful in resolving our issue.
Works extremely well with options to limit both the number of items or the total basket, which many of the alternatives we looked at do not have. We actually broke it when adding another app which changed the way our cart behaves (so entirely our fault), but Tommy at Molsoft came up with a fix within a couple a hours and applied it for us too. Great app and outstanding service, highly recommended.
So far this is the only app that has allowed us to block specifically 3 items in the cart and additionally wont allow more than 4 items. This custom rules were exactly what we were looking for. The support has been great every time we need them and had solved custom issues for us. The best app for the niche for sure.
Thank you so much for the fantastic review! We're thrilled to hear that MinCart has been able to meet your unique cart restrictions and that our custom rules have been exactly what you needed. It’s also great to know that our support team has been able to assist with custom issues along the way. We truly appreciate your feedback and are so happy to be the best fit for your niche! If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing MinCart! 😊
Amazing customer service. Spent well over an hour helping me resolve something. Thanks!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service team. We know how important it is to get things up and running smoothly, and we're always happy to go the extra mile to help. If you ever need further assistance or have any questions, we're just a message away. Thanks again for choosing us! 😊
