All reviews
Fiber Gourmet
Every time I downloaded this (tried twice) it ruined the checkout button. Customers could not checkout even when their order exceeded the minimum amount. It messed up my discount app that was crucial.
Developer reply
Hello friend, I am sorry to hear you are having an issue with our app. MinCart usually works seamlessly with most themes and apps, but there are so many different ones out there that it happens from time to time we encounter small code conflict with some of them. When this happens, our support team is always ready to help fixing problems free of charge. This is one of the reasons we made chat support available from within our app dashboard, to make it easy for merchants to get help. Don't hesitate to reach out if you need help.
As for messing other apps, Mincart cannot change setting in your discount app. It is possible both apps are incompatible and when both active it cause issues but if you remove Mincart your setting will be as they were before you installed our app in your discount app.
Again, don't hesitate to reach out, it would be a pleasure for us to help you...
Lovelea
Started cancelling random orders. After reaching out to buyers, I found out that they did not want to cancel. Looked into it, and this app had been manually cancelling the orders! Uninstalling now.
Developer reply
Hello friend, thanks for letting us know about this issue. This was actually caused by a feature called Max Security. This feature was automatically canceling orders that were able to checkout without meeting your cart restrictions. This happens from times to times with visitors having very slow internet connections that quickly checkout before MinCart script can load. Note that this feature can be turned off at any moment.