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Minta has definitely been making my social media posting so much easier. Loving the planner and the ability to easily make edits.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
I am looking for a direct link
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you.
Come into chat here --> www.minta.ai and let us know how we can help and which link you are looking for.
Wanting to help!
Jordan | Customer Care
No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.
Hi there S,
Sorry to hear you've been experiencing issues with the Minta app - this is not the experience we want for our customers! We were discussing your issues via email, but it seems you have chosen to write a 1-star review.
I contacted you by email on 29 May and again on 2 June to try to resolve your concerns, but we haven't received any reply other than a blanket demand for a refund. :-(
Could you please come back to me on live chat or send me an email at avraham@reconvert.com? I'd love to figure out a way forward for you.
I really want to solve these issues for you and am committed to doing everything we can to resolve this. We want you to be happy. :-)
Avraham | Customer Success Director
clear image projection and great concept for the product
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Thank you Shafta for your amazing service, you were very helpful and patient
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Happy Shafta was able to patiently help you!
Always here for you 🖤
Avraham | Customer Success
I would recommend this app to anyone that has a shopify store. I am new and this app is so user friendly. Today is my first day and I have been so impressed with the ads. I can not wait to see the results.
Thank you for your 5* review - it means the world to us!
Glad you're loving the app!
Always here for you 🖤
Jordan | Customer Care
This app will bill you without consent!! I highly do not recommend this app.
Hi
I'm sorry for any confusion and inconvenience you experienced. We had a bug with the billing system.
To clarify, our support team did indeed process a full refund for all charges during the billing error period in question after your concerns were raised.
We strive to provide transparency and are always here to help clarify any charges or issues you may encounter.
Thank you for your understanding.
Best regards,
Jordan
Customer Care Supervisor
Minta
Love the ideas and templates. Definitely a must have!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
I initially left a negative review but had misunderstood my order.
Avraham was fantastic in resolving my queries. He is an asset to the company (and is I'm sure not being paid enough).
Thanks Avraham, and apologies to the customer service team for any inconvenience caused.
Hi there K
Sorry to hear you've been experiencing issues with the Minta app. We are in touch, which I'm delighted with.
I will solve this for you, I promise it'll be worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Director