Anmeldelser (985)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 84 % af bedømmelserne er på 5 stjerner
  • 10 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 4 % af bedømmelserne er på 1 stjerner
2. marts 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing

IamLameka Cosmetics
USA
Cirka en måned bruger appen
Minta Auto Post Videos by ReConvert svarede 7. juni 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

19. november 2023

I am using the Growth plan, I will not recommend this app for following reasons
1. autoposts doesn't work. despite the fact this feature is not working app keeps consuming the balance of posts
2. Minta team doesn't look into the issue and as a resolution asks to renew the plan. Minta app teams acknowledges autoposts not working they don't adjust the lost credit but give 50 posts only as credit.
3. Instagram posts doesn't work.
I will recommend to look for other apps which have better features and better level of support!!!

matchless online
Australien
Cirka en måned bruger appen
Minta Auto Post Videos by ReConvert svarede 18. april 2024

Hi there M

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

27. december 2023

Achtung EXTREME Kostenfalle
und für manche Shops ein Risiko bei Nichtzahlung, den Shop schliessen zu müssen!
Die Plan Informationen sind schockierend falsch, indem suggeriert wird als würden 5 Videos 1 Monat lang gezeigt werden. Sie würden in Wirklichkeit aber dafür bis zu 5000 an Kosten zahlen müssen.
Der Chat hat es erst nach einer halben Stunde Diskussion endlich zugegeben:
Es werden jedes Posting in Rechnung gestellt! Das heisst, die Angabe Beispiel kostenloser Plan, ist nur für 5x Einblendungen (Sekunden bis Minuten) eines Videos. Nicht für einen Monat lang. Und jedes socialmedia nochmal extra.

Es können also schon am ersten Tag extra Kosten entstehen! Die 5x kurzen einblendungen können Sie bereits an einem Tag verbraten. Die 7 Tage Testphase schützen nicht vor den Extrakosten. Das bestätigen Sie bereits bei der Freigabe. Dort sind auch die möglichen maximalen 5000 Kosten kleingedruckt zu lesen.
Angeblich wurde mein Hinweis an die entsprechende Abteilung gegeben.

Update:
Bei Deaktivierung eines socialmedia-kanals, wurde dieser Kanal wie von Geisterhand mehrmals selbstätig vor meinen Augen wieder aktiviert :-0 (Beweisvideo habe ich angefertigt).
Auch nach mehreren Versuchen das selbe. Somit erhöhen sich die Kosten nochmal. Es ist mir deshalb nicht gelungen, unter den 5 Posts (kurze Einblendungen) zu bleiben. Also deinstalliert.

Es grüsst
marslook

marslook
Tyskland
24 dage bruger appen
Minta Auto Post Videos by ReConvert svarede 18. april 2024

Hi there M

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

16. juli 2022

I used this app for less than a day and they charged me $35. They took out a feature I wanted. Not fair

Call Me Señorita
USA
19 dage bruger appen
Minta Auto Post Videos by ReConvert svarede 3. august 2022

We offer a 7 day free trial for all new accounts but if you create an account and subscribe and cancel then delete and come back multiple times you only get one free trial period which is what happened here. Also, we have not removed any features, in fact we have added a ton of new features. We would love for this user to reach out and let us know what feature they could not find.

23. maj 2022

We took the free trial and started publishing to platforms and editing captions, selecting favourite tracks from the album to discover it wasn't even publishing to ANY of the platforms: Tiktok, Pinterest & others. Music was selected that we did not add to favourites and the app is not worth the price one bit. we removed the app and from our store because it didnt't operate what we needed it to and we were still charged the full amount that we still have not paid for! we removed the app and were still charged by this company and have now gotten our lawyer involved to look over it including showing them proof of our last message we sent them that we did not get a response to. Our message was requesting a cancellation of payment after we removed the app, yet nobody has gotten back to us

PBeauty Hair
Storbritannien
9 dage bruger appen
Minta Auto Post Videos by ReConvert svarede 7. juni 2023

Hi there, I tried reaching out multiple times to see if I can offer some sort of compensation for your troubles.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together if you're interested,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

10. december 2023

Very slow app, over charges you $300 after the 7 day free trail for using a few videos that are only 6 seconds. Did not help me gain sales at all during the 7 day free trail. I don’t recommend.

StellarStore
USA
8 dage bruger appen
Minta Auto Post Videos by ReConvert svarede 18. april 2024

Hi there S

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager