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there is no way to cancel and the chat sucks. it kept telling me that the message did not go through
Hi
Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue?
In any case I'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I really want to sort this for you.
We're here to help and ensure you have a great experience with Minta!
Best regards
Avraham
Customer Success Director
If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX
Hey Tracy
I’m really sorry to hear this was your experience. I checked, and we’ve responded to every email you sent, but it looks like you may not have seen them. It’s possible they landed in spam, so I’d recommend checking there. We also offer live chat support, but I see you didn’t reach out there either.
We’re always happy to help and would love to sort this out for you. Please reach out, and we’ll get things resolved ASAP!
Best
Jordan
Customer Care Supervisor
Minta
No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva
Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed