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GRACIAS
Hi
I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick!
Happy Minta-ing! :-) 🙏
Avraham
Director of Customer Success
Minta
Love it
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
Minta
Finally had to UNINSTALL the app. They have a big problem with CROPPING and although they gave me another chance to get it going, THERE IS NO WAY TO FIX THE CROPPING ISSUE.
What do i mean by cropping?
The app will chop off the top, bottom or side of your product image in a very unflattering way and...you can't edit or fix this.
It looks like it has potential, but for now, they need to RETRAIN THEIR AI model to be able to discern the pixel dimensions of an image and act accordingly...not crop it randomly.
Hi Kurt
Thanks for your thoughts and sorry to hear of your experience!
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.
Hi
We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's support is bad. I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this?
We're here to help and ensure you have a great experience with Minta!
Best regards
Avraham
Customer Success Director
I will never recommend this company. Aside from the general low quality of their videos, they offer a 'Free Trial' that they will then charge your shopify account for a full year $200+ subscription. Based on the way Shopify is set up, there is minimal support and the team of Vlad & Jordan at Minta will absolutely refuse to issue a refund. This has been such a disgusting experience that I am willing to shut down my shopify store and take my business elsewhere.
Hi
We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this?
We're here to help and ensure you have a great experience with Minta!
Best regards
Avraham
Customer Success Director
So Far, an amazing app
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
Minta
At first I had some difficulties with this application, but they always made the necessary corrections, quickly. So I recommend this app.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very pleasant, I appreciate all the options it gives. Great service,I would recommend it to anyone.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Shafta is excellently helpful and she also provided answers quickly. Definitely recommend the app. It saves time and effort.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Excellent App!
Hi
I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick!
Happy Minta-ing! :-) 🙏
Avraham
Director of Customer Success
Minta