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I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
great product, lets bring in some clients
Thank you for your 5* review - it means the world to us!
Good luck in 'Minta-ising' your client base!
Always here for you 🖤
Jordan | Customer Care
All I can say that this app is a great saver for my advertising schedule. Fantastic auto video that you could choose to suit your store.
Hi there B
Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!
I've emailed you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Manager
Très bonne application, facile d'utilisation
Thank you for your 5* review - it means the world to us!
Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com
Always here for you 🖤
Jordan | Customer Care
Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've reached out to you privately, could you come back to me please?😊
Best
Avraham | Customer Care
Szybko i atrakcyjnie tworzy filmiki.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Very Easy and automated
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.
Hi there S,
Sorry to hear you've been experiencing issues with the Minta app - this is not the experience we want for our customers! We were discussing your issues via email, but it seems you have chosen to write a 1-star review.
I contacted you by email on 29 May and again on 2 June to try to resolve your concerns, but we haven't received any reply other than a blanket demand for a refund. :-(
Could you please come back to me on live chat or send me an email at avraham@reconvert.com? I'd love to figure out a way forward for you.
I really want to solve these issues for you and am committed to doing everything we can to resolve this. We want you to be happy. :-)
Avraham | Customer Success Director
I've used Minta Video for almost a year and love its ease of use for video creation. It saves so much time! My only suggestion is to have the app automatically archive content that's tied to past holidays or events. This would keep the focus on current and relevant promotions. Overall, a valuable tool!
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
I highly recommend I love it
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care