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Great app for those who want to save time editing product promo videos, or those who don't have experience in editing.
Personally, I would like to have more options of customisation of specific elements (that's just my own need for control), but I understand that the goal of the app is to work quickly within the set up colour scheme.
When I encountered problems with my subscription, Avraham was a big help in solving the issue.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Avraham | Customer Success
I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Très facile d'utilisation, ont peut même le partager dans notre compte publicitaire.
J'ai publié une création de Minta sur Facebook ads et j'ai fait ma première vente sait génial comme application ! Merci Minta
Merci pour la note 4 étoiles !
Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. S'il vous plaît, pourriez-vous envoyer un e-mail à care@reconvert.com et mentionner mon nom, (Jordan), et nous pourrons essayer de les mettre en œuvre pour vous. 😊🙏
Envie d'aider !
Jordanie | Service client
I installed this app but never got to use it because I was hospitalized. I originally chose it because it stated “pay as you go,” but I was unexpectedly billed for a yearly plan. I immediately contacted customer service, since I never used the app, uninstalled it, and do not intend to use it.
Despite this, I was told they could not reverse the yearly charge—even though the charge just appeared today through Shopify and PayPal. Their excuse was that the charge “went through two weeks ago” and I was “one week late” to claim a refund. This makes no sense, as I only received the PayPal and Shopify notifications today.
Ashley from support even suggested that since I had now “paid,” I could just use the app for the year. But I had already uninstalled it! What part of I do not want or use your service is so hard to understand?
This company feels untrustworthy, and I would not recommend them to anyone.
Service de qualité ; interaction propre sur les videos de hautes qualités , SAV rapide , comprehensible , precis .Je recommande vivement
Thank you for your 5* review - it means the world to us!
So happy to hear that Alex assisted you so effectively!
Always here for you 🖤
Jordan | Customer Care
I have problem with some of the videos. The AI creates my brand name wrong for the subtitles. Nefer Designs comes as Neffered Designs . I am not sure how to adjust or solve this problem.
Great tool and great results.
Nice App. Overall customer support from Shafta and Riya was amazing.I really enjoy the fact that I can promote my discounts through the logo and promotion in the brand kit. The music choices are my favorites and the templates are very professional. I only wish we could add unlimited text when creating the video s. Otherwise Minta is the best option for small businesses on a budget which is why I changed my review from 4 to 5 stars.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and I'd love make this a 5-star experience for you. Please could you come back to my email, so we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates
Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.
I'm enjoying the range and options Minta Social offers in their selections! Their vibrant post and advertisements created excitement for our renewed social media launches! Fun and not a complicated app to use!
Hi
I'm so happy you are loving Minta!! We love it too! We love our merchants being happier even more! It's what makes us tick!
Happy Minta-ing! :-) 🙏
Avraham
Director of Customer Success
Minta