Avis (1 005)

Note globale
4,6
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 29 décembre 2022

I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they ...

The Tiffany Marie Collection
États-Unis
Environ un an d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 15 mars 2022

Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and ...

27 février 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.

Now and Then Discounts
États-Unis
Environ un an d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 2 juin 2023

Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?

...

25 décembre 2022

I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst ...

Shelvys Home Store
États-Unis
8 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 7 juin 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you ...

11 avril 2021

No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva

Phiyah
États-Unis
5 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 12 avril 2021

Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed

8 juillet 2022

If I could rate 0 stars I would. I had the worst experience ever with Minta. I only wanted there free 7 day trial. I accidentally forgot to cancel before the 7 day trial was over. It was a complete nightmare trying to explain to Shopify billing that I no longer had Minta yearly subscription and that I cancelled it. It was even harder to get someone to help me from Minta to get my Shopify bill ...

Moneses Kingdom Star
États-Unis
3 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 8 juillet 2022

Hi, sorry for that. Both as you mentioned, Shopify send minta the money only after 45 days of your payment. Only then we can make the redound. So please be patient and ...

21 octobre 2023

Would Give zero stars if I could. Not worth your time or money. The videos are poor and mediocre, will not give you ads that are competitive with todays social media platforms. Also way to expensive, when you could pay a professional for way better content. Customer service is useless.

Satin&Silk
États-Unis
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 18 avril 2024

Hi there S

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it' ...

3 février 2022

Extremely the worst customer service. I was charged twice and never authorized this beware because they will not refund you.

Brooklyn Bougie
États-Unis
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 7 juin 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you ...

27 avril 2022

I cancelled my account cause the videos were too short. I emailed them to get a refund and never heard from them. Need to go to BBB.

Kitson Living
États-Unis
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 7 juin 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you ...

2 mars 2023

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing

IamLameka Cosmetics
États-Unis
Environ un mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 7 juin 2023

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you ...

10 février 2024

I thought I was on a free trial and never authorized or initiated the ridiculous amount I have been billed. Please refund.

Sigbeez
États-Unis
Environ un mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 18 avril 2024

Hi there S

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you. ...