Avis (960)
Affiner
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Par note
I cancelled my account cause the videos were too short. I emailed them to get a refund and never heard from them. Need to go to BBB.
Hi there, unfortunately, your store is closed and we have no way of reaching out to you.
Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.
Please reach out to me to eric@reconvert.io and let's get it solved together,
Looking forward to hearing from you,
Eric | ReConvert & Minta CEO
Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing
Hi there, unfortunately, your store is closed and we have no way of reaching out to you.
Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.
Please reach out to me to eric@reconvert.io and let's get it solved together,
Looking forward to hearing from you,
Eric | ReConvert & Minta CEO
I am using the Growth plan, I will not recommend this app for following reasons
1. autoposts doesn't work. despite the fact this feature is not working app keeps consuming the balance of posts
2. Minta team doesn't look into the issue and as a resolution asks to renew the plan. Minta app teams acknowledges autoposts not working they don't adjust the lost credit but give 50 posts only as credit.
3. Instagram posts doesn't work.
I will recommend to look for other apps which have better features and better level of support!!!
Hi there M
Sorry to hear you've been experiencing issues with the Minta app.
Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager
I used this app for less than a day and they charged me $35. They took out a feature I wanted. Not fair
We offer a 7 day free trial for all new accounts but if you create an account and subscribe and cancel then delete and come back multiple times you only get one free trial period which is what happened here. Also, we have not removed any features, in fact we have added a ton of new features. We would love for this user to reach out and let us know what feature they could not find.
We took the free trial and started publishing to platforms and editing captions, selecting favourite tracks from the album to discover it wasn't even publishing to ANY of the platforms: Tiktok, Pinterest & others. Music was selected that we did not add to favourites and the app is not worth the price one bit. we removed the app and from our store because it didnt't operate what we needed it to and we were still charged the full amount that we still have not paid for! we removed the app and were still charged by this company and have now gotten our lawyer involved to look over it including showing them proof of our last message we sent them that we did not get a response to. Our message was requesting a cancellation of payment after we removed the app, yet nobody has gotten back to us
Hi there, I tried reaching out multiple times to see if I can offer some sort of compensation for your troubles.
Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.
Please reach out to me to eric@reconvert.io and let's get it solved together if you're interested,
Looking forward to hearing from you,
Eric | ReConvert & Minta CEO