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Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying! It was a pleasure helping you, S.
Always here for you 🖤
Jordan | Customer Care
The customer service I've received from this APP is TOP KNOTCH! They fixed the problems in a timely manner, and helped me understand how to better use the APP to my advantage and budget. Highly recommend!!!
Thank you so much! Mission completed :)
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us!
So glad Shafta was able to help you correct the issue!
Always here for you 🖤
Avraham | Customer Success
easy to use and makes great videos!
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.
Hi there S
Sorry to hear you've been experiencing issues with the Minta app.
Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager
very helpful and answer quickly! looking forward to the new things that will be added and loving what they already have!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I was having a problem posting different social media and when I got in touch with the Chat and emails of Minta, my problem was handled by Vlad, he was very helpful and was able to resolve the problem. Vlad always responded to my emails and chat in a reasonable amount of time. Thanks
Thank you for your review! We currently allow you to edit text, colors, fonts, images, add multiple products to a video and change the music. Our goal is for you spend as little time editing or modifying the videos so you can set your social media posting on auto pilot and worry about the other important aspects of marketing and running your business.
Szybko i atrakcyjnie tworzy filmiki.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Hello Minta Team,
Thanks for your prompt response and conversing on the issue and fix.
It was lovely talking to you guys.
Maddy
You're the best thanks! We're happy to provide fast support :)
The app has wonderful videos and great customer service!
Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎
Best regards,
Minta Team
