Avis (1 005)

Note globale
4,6
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
25 octobre 2024

SHAME ON MINTA. I'VE HAD THIS FOR 7YRS. $55 MONTHLY. THE CUSTOMER SERVICE IS THE WORSE. TECH. SUPPORT DOESN'T COME THRU W/ 24 HRS FOR HELP. & CHECK WHAT'S GOING ON? THE SUPERVISOR VERY UNPROFESSIONAL HE TURNED OFF MY CHAT BUTTON. I PAY FOR A SERVICE & DO ALL THE WORK. HE ALSO TOLD ME TAKE MY CAPS OFF, WHEN MESSAGING HIM. I HAVE ALL THE PROOF & EMAILS TO BACK IT UP. DON'T WANT REFUND, JUST MY ...

HODOH CLOTHING UNLIMITED
États-Unis
Plus de 3 ans d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 28 octobre 2024

Hi

Thanks for your thoughts and sorry to hear of your experience! I know you're a long-standing customer of ours and have been very loyal. I'm even more sorry given that set ...

13 décembre 2024

When it works it's great. Unfortunately, it only works half the time, and they won't refund when they know there is an issue.

JohnVsGBM
États-Unis
4 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 16 décembre 2024

Hi

Thanks for your thoughts and sorry to hear of your experience that you feel the app 'only works half the time'.

We certainly do refund when there is an issue.

I've DM'd ...

3 novembre 2024

I signed up for a free trial, selected the monthly option, but was charged for an entire year. They refuse to refund me, insisting that I chose the yearly plan, which I would never have done. The app is advertised as an AI marketing tool, but it doesn’t deliver on that promise. It simply takes your current inventory and inserts it into templates with poor graphics and generic music. Half the time ...

Mountain Markdown
États-Unis
26 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 6 novembre 2024

Hi C,

Thanks for your thoughts and sorry to hear of your experience.

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. ...

27 octobre 2024

I have used this company for one month and have not been satisfied with its videos. They do not have an option for telling the customer where to go to shop. I decided to cancel the "Trial period" there is no where on the site to cancel. You have to talk with someone that never cancels your account. I recommend that you use caution when dealing with this company.

The Personalized Gift Company
États-Unis
22 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 28 octobre 2024

Hi

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as ...

Modifié le 13 janvier 2025

Apps Dont use this apps Just Cheater

Xenon Zoom
Émirats arabes unis
14 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 16 janvier 2025

Hi XZ

I'm sorry to hear about your experience and want to understand what you experienced.

I looked at the chat you had with the team.

Please reach out to us directly via ...

28 septembre 2024

i bought this app paid for 1year i wish i wouldn’t have it is limited on what you can do with this app the videos do not work properly there is limited text and you have to resize your images to get them to fit correctly the only thing that works is the auto post that works very well but you are limited to what you can achieve does not allow for longer video duration and limits amount of text i ...

JASON DEAN ONLINE SHOP L.L.C
États-Unis
5 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 30 septembre 2024

Hi

Thank you for your feedback and I'm glad there were parts of the app that you appreciated. We are certainly going to take your feedback on board and we are in the process ...

Modifié le 5 septembre 2024

WARNING this app is a scam, they will charge big lots of money, even when you set it to use the test credits. They will continue to charge you, without any notice and you will see a big bill in you shopify billing (More than USD200). Alex then will just tell you a lots of lies on the support and will just block you. I have escalated this to Shopify support.

Update 05/09/24: They has just post a ...

Farmati
Chili
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 5 septembre 2024

Hi there

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent ...

9 octobre 2024

Not happy with app. App is attempting to bill us without delivering on the promise and after uninstalling app from store. Please assist to correct this.

ansrains
Maurice
6 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 13 octobre 2024

Hi

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as ...

26 août 2024

The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.

Soft Scents
États-Unis
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 28 août 2024

Hi

We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's ...

28 septembre 2024

there is no way to cancel and the chat sucks. it kept telling me that the message did not go through

Essentially Yours Candle Co
États-Unis
2 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 30 septembre 2024

Hi

Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue?

In any case I'd like to resolve this for you ...