Avis (977)

Note globale
4,6
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 4 décembre 2024

Thank you for resolving my billing issue, I've been using this app for many years and you have proven you care about your customer's and there to resolve any issue.Thank you for addressing my concerns. this 5 star review is for you. Thank you. I recommend this app

Gamestriss Graphics
États-Unis
Environ 3 ans d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 25 novembre 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

10 novembre 2024

I've had the Minta app downloaded on my store for quite some time. But this is my first time actually using it. It's great.

Rudy J Fashions
États-Unis
Presque 2 ans d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 14 novembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

12 août 2024

I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.

Empathy's Angel
États-Unis
Presque 3 ans d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 14 août 2024

Thank you for your 5* review - it means the world to us!

So glad Shafta was able to help you correct the issue!

Always here for you 🖤

Avraham | Customer Success

Modifié le 15 septembre 2024

Thank you Avraham for making sure my concerns were addressed. Your immediate response demonstrates Minta's commitment to making sure consumers are not only heard but also thoroughly supported.

I asked for a refund after explaining to Minta customer service the application did not function properly on my webpage. The heads of my models and items of clothing were cut off on my IG posts even after making edits. I ended up deleting several of their social media posts. I reached out immediately when I saw the charges pending on my account.

I am a small business owner and can not afford an annual membership. Also the application is no longer available as a download on my webpage to use, even if I wanted to try it again (which I do not). It also took me 3 tries over the course of a month for someone to finally respond to my concerns. I started on August 1st and last night customer service finally told me I agreed to pay the annual membership and would not refund my money. That is not the case. I would not willingly agree to pay for something that does not work properly.

Zen Boutique
États-Unis
Environ un mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 12 septembre 2024

Hi there T.

Thanks for your thoughts and sorry to hear of your experience!

I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this.

I really want to solve these issues for you. Please come back to me so I can help 🙏

Avraham | Customer Success Director

2 décembre 2024

Great experience with them I do recommend them excellent job

Unique Essential Define Beauty
États-Unis
4 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 8 décembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

11 novembre 2024

I am new to the app and needed some help. Alex was extremely helpful, answering all my questions and pointing me in the right direction. So far, I like what the app has to offer. Will give another review after working with it for a few weeks.

Bring De Rum
États-Unis
8 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 20 novembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to assist!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

31 octobre 2024

It's been handy.. integration between social media has been simple and successful
MdcoStore.Tradingco@gmail.com

MdcostoreTradingco
États-Unis
26 jours d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 6 novembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

21 septembre 2024

Creates heaps of social media marketing easy to post to youour social accounts, little bit difficult to connect accounts to begin

Imaginaydigital
Australie
2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 29 septembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

6 septembre 2024

So far so good. I've learned a little bit working with Minta and would love to see how far I can take this.

Intimate Treasures
États-Unis
Environ 2 mois d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 12 septembre 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

25 juillet 2024

Great app for those who want to save time editing product promo videos, or those who don't have experience in editing.
Personally, I would like to have more options of customisation of specific elements (that's just my own need for control), but I understand that the goal of the app is to work quickly within the set up colour scheme.
When I encountered problems with my subscription, Avraham was a big help in solving the issue.

BLUE FACTORY
France
Presque 2 ans d’utilisation de l’application
Minta Auto Post Videos by ReConvert a répondu 28 juillet 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Avraham | Customer Success