Minta Automated Social Videos

No wonder they want new subscribers to make a promo video before the customer realizes what a useless and ripoff service Minta is. From the beginning of the service I was unimpressed with the quality of the videos which kept repeating the same products in addition to stating Black Friday sale in the middle of May. I made my payment, I was not late. I paid on time yet for some reason Minta decided to not only not run my ads on Facebook and Tiktok-which had already been running but refused to also run the ads for Pinterest and Instagram which I had added. After waiting a week for them to get the ads all going. NOTHING. I had to reach out four different times and just got the runaround. Requested a refund. Don't trust this company. Trust the one-star reviews not the five stars that can be bought.

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

I thought I was on a free trial and never authorized or initiated the ridiculous amount I have been billed. Please refund.

Awful app! The photos aren't cropper properly so when displayed in video it only shows half the photo. The captions are horrible also. I reached out with an urgent request through chat and they never responded even though they read it.

TERRIBLE APP! Their videos are practically useless. They claim they give "FREE TRIALS" but charge you $200+ in hidden fees! D not trust them TERRIBLE!

Will not recommend this app if you don't want to deal with constant issues this app has. I was using paid version. The support team will respond in timeless manner but do nothing to solve the problem. I was trying autopost but the app wasn't working. I gave up after dealing with the issue for 4 days and getting no support.Save your money.

Do not use it’s a scam. They are trying to charge me $267 for a service I did not agree to and a “free trial” where they posted videos of the same product over and over that got 11 views. It’s a scam and I’m reporting them to my bank now and Shopify

This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.

Would Give zero stars if I could. Not worth your time or money. The videos are poor and mediocre, will not give you ads that are competitive with todays social media platforms. Also way to expensive, when you could pay a professional for way better content. Customer service is useless.

I am using the Growth plan, I will not recommend this app for following reasons
1. autoposts doesn't work. despite the fact this feature is not working app keeps consuming the balance of posts
2. Minta team doesn't look into the issue and as a resolution asks to renew the plan. Minta app teams acknowledges autoposts not working they don't adjust the lost credit but give 50 posts only as credit.
3. Instagram posts doesn't work.
I will recommend to look for other apps which have better features and better level of support!!!