评论 (935)

整体评分
4.6
每个评分等级的数量
  • 85% 的评分是 5 星
  • 10% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2023年12月27日

Achtung EXTREME Kostenfalle
und für manche Shops ein Risiko bei Nichtzahlung, den Shop schliessen zu müssen!
Die Plan Informationen sind schockierend falsch, indem suggeriert wird als würden 5 Videos 1 Monat lang gezeigt werden. Sie würden in Wirklichkeit aber dafür bis zu 5000 an Kosten zahlen müssen.
Der Chat hat es erst nach einer halben Stunde Diskussion endlich zugegeben:
Es werden jedes Posting in Rechnung gestellt! Das heisst, die Angabe Beispiel kostenloser Plan, ist nur für 5x Einblendungen (Sekunden bis Minuten) eines Videos. Nicht für einen Monat lang. Und jedes socialmedia nochmal extra.

Es können also schon am ersten Tag extra Kosten entstehen! Die 5x kurzen einblendungen können Sie bereits an einem Tag verbraten. Die 7 Tage Testphase schützen nicht vor den Extrakosten. Das bestätigen Sie bereits bei der Freigabe. Dort sind auch die möglichen maximalen 5000 Kosten kleingedruckt zu lesen.
Angeblich wurde mein Hinweis an die entsprechende Abteilung gegeben.

Update:
Bei Deaktivierung eines socialmedia-kanals, wurde dieser Kanal wie von Geisterhand mehrmals selbstätig vor meinen Augen wieder aktiviert :-0 (Beweisvideo habe ich angefertigt).
Auch nach mehreren Versuchen das selbe. Somit erhöhen sich die Kosten nochmal. Es ist mir deshalb nicht gelungen, unter den 5 Posts (kurze Einblendungen) zu bleiben. Also deinstalliert.

Es grüsst
marslook

marslook
德国
24天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年4月18日

Hi there M

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

2024年1月12日

Surtout ne pas choisir MINTA ! prélève un abonnement même pas confirmé, ne répond pas au tchat, appli inutile et pas sérieuse, la pire appli de shopify ! Déconseillé totalement !

Izwy
法国
8天 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2024年4月18日

Bonjour Izwy

Désolé d'apprendre que vous rencontrez des problèmes avec l'application Minta.

Pouvez-vous s'il vous plaît me répondre à avraham@reconvert.com ? Je vais résoudre ça pour vous, je vous promets que cela vaudra votre temps :)

Je veux vraiment résoudre ce problème pour vous.

Avraham | Customer Success Manager

2022年4月5日

I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates

Montableaudeco
法国
大约1年 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2022年4月6日

Hey There, we have both options. Would you like to schedule a video call? We will show you everything, Email support@withminta.com.

编辑时间:2022年12月29日

I would give this app a zero score on how they handled the issues with their auto-post. It stopped working back in April on some apps, but not others. They continued to charge me for months the $55 dollar fee. They have now since changed the fee table by taking away the free option. They offered us a credit and suggested that we download the videos and post ourselves! We asked for a refund, they issued a credit and then took it away. We asked for a refund, they claimed to have issued on but never did. This went on for 7 month that they kept charging our account. Still no refund and Still no credits and Still No Video Access. Terrible business, terrible waste of money, especially for small businesses, terrible customer service.

The Tiffany Marie Collection
美国
大约1年 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2022年3月15日

Thank you for your feedback! With Minta our goal is to automate as much video and image content for you as possible versus DIY editors which take way too much time and prevent you from being able to post consistently multiple times a day to all of your social channels since that would pretty much be a full time job. Minta makes it possible without you having to do anything, just link your store and go.

2023年2月27日

Except they did chargee even though I cancelled my Free Trial!! Haven't done anything about it!! The Adds themselves are great just shitty billing.

Now and Then Discounts
美国
大约1年 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2023年6月2日

Hi there, I've been trying to reach out to you in order to handle the refund but I couldn't get an answer, would you please get back to me by email at eric@reconvert.io?

Looking forward to solving this for you :)

Eric | Minta & ReConvert CEO

2022年12月25日

I used this app for less than 2 months, they charged me for the whole year, then this app stopped working, it simply no longer allows me to schedule any post, I wrote to the customer service integrated with the app and they have not contacted me for more than one week and they told me to try to pause and restart the post, but nothing works, it's a scam, nobody can really help you!! The worst thing is that they are prepared to take your next $248 automatically! If you cancel this, they automatically delete your membership and leave you completely robbed and without the possibility of anything!

Shelvys Home Store
美国
8个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2023年6月7日

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

2021年4月11日

No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva

Phiyah
美国
5个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2021年4月12日

Hi, thank for honest review. Actually we do have all those features. If you would like we can schedule a 30 min call to show you the stuff you missed

2022年7月8日

If I could rate 0 stars I would. I had the worst experience ever with Minta. I only wanted there free 7 day trial. I accidentally forgot to cancel before the 7 day trial was over. It was a complete nightmare trying to explain to Shopify billing that I no longer had Minta yearly subscription and that I cancelled it. It was even harder to get someone to help me from Minta to get my Shopify bill fixed and it's still not even fixed. Shopify billing said it needed approval from Minta to get the bill removed and than Minta says that Shopify is the only one to remove the bill. It's been a nonstop back and forth between them about my bill. My store was going to be frozen because of them both. I ended up feeling like I was forced to pay for a yearly subscription that I didn't even want nor did I even have. I still have the Minta free version and don't have there yearly subscription in there app. I feel completely ripped off and I feel like I have been taken advantage of. I feel like this Minta app will take you for your money don't walk from this app. You need to run and do not I repeat go for there free trial. You don't want to be in a situation that I am in right now worst experience ever I tell you

Moneses Kingdom Star
美国
3个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2022年7月8日

Hi, sorry for that. Both as you mentioned, Shopify send minta the money only after 45 days of your payment. Only then we can make the redound. So please be patient and everything will be fixed.

2022年2月3日

Extremely the worst customer service. I was charged twice and never authorized this beware because they will not refund you.

Brooklyn Bougie
美国
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2023年6月7日

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO

2022年4月27日

I cancelled my account cause the videos were too short. I emailed them to get a refund and never heard from them. Need to go to BBB.

Kitson Living
美国
大约2个月 人在使用应用
Minta Auto Post Videos by ReConvert已回复 2023年6月7日

Hi there, unfortunately, your store is closed and we have no way of reaching out to you.

Minta has a new team and we would love to help you out and solve whatever issue you may have with the app or the billing.

Please reach out to me to eric@reconvert.io and let's get it solved together,

Looking forward to hearing from you,

Eric | ReConvert & Minta CEO