評論 (1,005)

整體評分
4.6
各級評分數量
  • 84% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年8月26日

The problem with me is not the app itself. It's bad customer service. I tried cancelling my subscription with this app because it's too expensive for me. When I reached out to support, they lied and told me to uninstall it to cancel it. That's what I did and they kept charging me. As a result, my jewelry shop is frozen.

Soft Scents
美國
使用應用程式 大約2個月
Minta Auto Post Videos by ReConvert 已回覆 2024年8月28日

Hi

We're sorry for what you have experienced. As Director of Customer Success, I would like to resolve this for you as soon as possible. I never want to hear that my team's support is bad. I hear it very rarely and totally want to deal with this if something's gone wrong. I've sent you an email, please could you come back to me so I can resolve this?

We're here to help and ensure you have a great experience with Minta!

Best regards

Avraham
Customer Success Director

2024年8月26日

I think it is great just that the prices are too high i guess. i really had a great time using Minta though

ELLOT
南非
使用應用程式 大約2個月
Minta Auto Post Videos by ReConvert 已回覆 2024年8月28日

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

In respect of pricing, if you compare our multi-purpose app to many other more discrete apps, you'll find that to have an individual solution for each would work out far more expensive, often $500 per month. Our solution can be FREE up to 5 videos, or at most $55pm for our top plan on a monthly basis. We believe this is unmatched in the market.

Happy to discuss further by email / via live chat - care@reconvert.com

Wanting to help!

Jordan | Customer Care

2024年12月10日

Statt stundenlangem Suchen von Vorlagen dauert das Posting jetzt nur Sekunden. Die Vorlagen sind auch sehr gut.

Fancy the Night
奧地利
使用應用程式 6天
Minta Auto Post Videos by ReConvert 已回覆 2024年12月12日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年7月10日

Ash clarified the disconnect/reconnect steps for me and was very helpful, and attentive, and ensured all was working properly. It has helped to ease my frustration! Thanks again!

Kish Skin Therapy
美國
使用應用程式 6個月
Minta Auto Post Videos by ReConvert 已回覆 2024年7月14日

Thank you for your 5* review - it means the world to us!

Glad Ash was able to assist!

Always here for you 🖤

Jordan | Customer Care

2024年3月6日

maaaaaaaannnnn i am loving this. save more than half the time on also everything. i love it. one little issue but if could be me not figured out yet but i will.

The Explore Finds
美國
使用應用程式 大約2個月
Minta Auto Post Videos by ReConvert 已回覆 2024年4月18日

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

2024年5月8日

Minta videos are beautiful, but the app has glitches. Support is good, but we spent a lot of time communicating with them trying to get these glitches fixed. Types of glitches: edits would not take. We would edit the videos prior to scheduling, and the edits would not show when posted. Scheduling would not work. We would schedule, and these would show on the planner but never post. Our settings were set up correctly. Finally though, although we paid for a full year in September twice our account has been moved back to free status - this time instead of asking for our subscription back or a refund (which they won't give) and going back and forth about the glitches we un installed and are calling this a business loss.

Astrologychick
美國
使用應用程式 8個月
Minta Auto Post Videos by ReConvert 已回覆 2024年5月12日

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

I've reached out to you privately, could you come back to me please?😊

Best

Avraham | Customer Care

2024年10月28日

Bis jetzt gefällt mir sehr gut:)

BaryWoll
德國
使用應用程式 11個月
Minta Auto Post Videos by ReConvert 已回覆 2024年11月6日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

2024年6月10日

SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,

mikeand2sons
美國
使用應用程式 大約2個月
Minta Auto Post Videos by ReConvert 已回覆 2024年6月11日

Thank you for your 5* review - it means the world to us!

Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com

Always here for you 🖤

Jordan | Customer Care

2024年8月28日

Was friendly and help me with everything I needed!

Ethereal Beauty LLC
美國
使用應用程式 18天
Minta Auto Post Videos by ReConvert 已回覆 2024年8月29日

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

2024年7月16日

Love that there’s an app to help me create videos, dislike that the app will randomly crash it’s hard to see all my products as well when selecting to create videos. Has great potential just a lot of little kinks that needs to be worked out.

Luna Haru
美國
使用應用程式 7個月
Minta Auto Post Videos by ReConvert 已回覆 2024年7月17日

Thank you for your feedback!

I've popped you a DM and an email to follow up, could you come back to me?

Best wishes!

Avraham | Customer Success