Reviews (296)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that simplify creating and posting social media content, notably enhancing engagement and sales. Its integration with Shopify allows for easy video generation from product listings, and the scheduling tool helps maintain active social media presence. The customer service is highlighted as responsive, and the video tools are user-friendly and produce professional-quality content, leading to increased followers and organic sales.

July 28, 2024

Amazing but you need add the Ai tools and you need in the title for the video open it for more words writing ✍
Thanks

MOOAZAA SHOP
United Kingdom
24 days using the app
Minta Auto Post Videos by ReConvert replied July 30, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and thanks for giving us your feedback on how we can improve the app yet further!

Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

December 29, 2024

I haven't used it yet, but Alex has answered all my questions and doubts successfully for all the set up in-itself. Pricing, editing, the lot.

I'll be using it shortly as it's now clear to me.

Miss Pomela Cosmética Natural
Spain
37 minutes using the app
Minta Auto Post Videos by ReConvert replied December 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 26, 2024

Service de qualité ; interaction propre sur les videos de hautes qualités , SAV rapide , comprehensible , precis .Je recommande vivement

Happyshoess
France
1 day using the app
Minta Auto Post Videos by ReConvert replied July 28, 2024

Thank you for your 5* review - it means the world to us!

So happy to hear that Alex assisted you so effectively!

Always here for you 🖤

Jordan | Customer Care

October 19, 2024

I just started, but so far, so good.

Eco and More Pet Store
United States
About 24 hours using the app
Minta Auto Post Videos by ReConvert replied October 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

May 19, 2024

I truly enjoy it! It’s a really good app, it simply needs to work better on a mobile device like an iPad. Many of us are work on the go and a laptop is not as convenient as a mobile device.

SKYLAR'S CLOSET
United States
Almost 2 years using the app
Minta Auto Post Videos by ReConvert replied May 22, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏

Wanting to help!

Jordan | Customer Care

Edited December 18, 2024

Response time is very slow. It takes hours just for a simple response. Not sure if anyone works there. Still waiting on a response from earlier in the day. I pay to download videos and they do not fully download after clearing cache. I was also informed that I could still be charged for a video download even if it does not download the entire video. It’s been 3 days and my issue has not been resolved. They keep asking me to download and screenshot the same information. I am spending to much time trying to resolve my issue and not working and running my business.

Starz Boutique
United States
Almost 3 years using the app
Minta Auto Post Videos by ReConvert replied December 17, 2023

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

Edited June 3, 2025

I’ve always liked Minta’s concept and product when it works—but the platform has been plagued by persistent technical issues. A recent app update broke auto-posting and locked me out of my account settings. Reconnecting my social accounts led to an endless loop prompting me to repurchase a plan I had already paid for.

Initially, support responses were slow and confusing, and the development team's promised fixes never materialized.

To their credit, after I left my original review, Minta’s Customer Care Supervisor reached out directly and is taking earnest steps toward resolution. I appreciate the gesture—it shows they’re making a genuine effort to set things right.

However, the fact that it took so long to escalate and address such a fundamental service lapse remains concerning. Minta has potential, but technical reliability and customer support still need serious improvement.

If they continue to follow through, I’ll consider updating this further.

RootRadar
United States
Over 2 years using the app
Minta Auto Post Videos by ReConvert replied April 18, 2024

Hi T,

Thank you for your feedback! 😊

Best regards
Avraham

June 10, 2024

SO far the easiest app i have found to use . and you can set up auto post so it will post for you on whatever day and platform you pick.You can create what products and what date and time to post it so you can have time for other things,

mikeand2sons
United States
18 days using the app
Minta Auto Post Videos by ReConvert replied June 11, 2024

Thank you for your 5* review - it means the world to us!

Was there anyone in particular who helped you!? We'd love to hear! We love your feedback - support@withminta.com

Always here for you 🖤

Jordan | Customer Care

September 28, 2024

there is no way to cancel and the chat sucks. it kept telling me that the message did not go through

Essentially Yours Candle Co
United States
2 days using the app
Minta Auto Post Videos by ReConvert replied September 30, 2024

Hi

Cancelling is easy, and we have a 24/7 live chat so I'm not entirely sure what happened in your case... Perhaps a local issue?

In any case I'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this? I really want to sort this for you.

We're here to help and ensure you have a great experience with Minta!

Best regards

Avraham
Customer Success Director

November 10, 2024

good app

Parfum Esenciales.
Mexico
About 1 month using the app
Minta Auto Post Videos by ReConvert replied November 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham
Customer Success Director
ReConvert