Minta Video ‑ Auto Post Videos , 789 arvostelua
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Response time is very slow. It takes hours just for a simple response. Not sure if anyone works there. Still waiting on a response from earlier in the day.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
I couldn make it posting any videos , maybe upgrade version is better but cant trust cz the video coulnd open
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
Minta Make it not easy to cancel subscription. I Experienced technical issues publishing some products during free trial. I decided to end the service and not continue. Two months later , it come to my surprise that Minta is still charging me for their service even though I did not use it at all and did not renew it. Contact their service and never got my money back. Charge dispute is my next move ...
Update:
Hi there, Minta was acquired by ReConvert,
I would like to fix your experience, please get back to me to eric@reconvert.io and I promise moving forward we'll do our best to give you the best possible experience.
Looking forward to hearing from you,
Eric | Minta & ReConvert CEO
The app is unreliable, buggy and not worth the investment. Problems with hashtags, Instagram sync issues and poor customer service make it an awful waste of time for small business owners trying to juggle marketing, customer service, business development and a host of things claiming our time. Good idea, bad execution.
We are sorry you didn't get to experience Minta and its valuable features. We have support here to help with onboarding and to get you going properly. It sounds like the issues you mentioned were some simple setup issues which we have tutorials for and we will even walk you through it live if you are experiencing any issues.
The videos are cute but they definitely do NOT use AI to find your best sellers. Some of these videos are showing items that are on draft status and haven't even been manufactured or sold yet. Defeats the whole purpose of this app. Disappointing.
Update:
Hi there, Minta was acquired by ReConvert,
I would like to fix your experience, please get back to me to eric@reconvert.io and I promise moving forward we'll do our best to give you the best possible experience.
Looking forward to hearing from you,
Eric | Minta & ReConvert CEO