Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
10 februari 2024

I thought I was on a free trial and never authorized or initiated the ridiculous amount I have been billed. Please refund.

Sigbeez
Verenigde Staten
Ongeveer een maand gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there S

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

20 april 2024

I’m not going to lie this app is awful ! I’ve asked for help and reached out to Minta with no response. I was not able to talk to a human being. I could not get past a certain part of the app. I could reset anything. Anytime I tried to go to a different page in the app it would say something that was already updated needed to be updated again. Too much of a hassle and not worth the download.

LHS Apparel and Co
Verenigde Staten
4 dagen gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 22 april 2024

Hi there L

Sorry to hear you've been experiencing issues with the Minta app - this is totally not we want your experience to be like!

I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!

I really want to solve these issues for you.

Avraham | Customer Success Manager

12 januari 2024

Surtout ne pas choisir MINTA ! prélève un abonnement même pas confirmé, ne répond pas au tchat, appli inutile et pas sérieuse, la pire appli de shopify ! Déconseillé totalement !

Izwy
Frankrijk
8 dagen gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Bonjour Izwy

Désolé d'apprendre que vous rencontrez des problèmes avec l'application Minta.

Pouvez-vous s'il vous plaît me répondre à avraham@reconvert.com ? Je vais résoudre ça pour vous, je vous promets que cela vaudra votre temps :)

Je veux vraiment résoudre ce problème pour vous.

Avraham | Customer Success Manager

6 januari 2024

Do not use it’s a scam. They are trying to charge me $267 for a service I did not agree to and a “free trial” where they posted videos of the same product over and over that got 11 views. It’s a scam and I’m reporting them to my bank now and Shopify

Hoem Maed Clothing
Verenigde Staten
8 dagen gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there HM

Assure you this is no 'scam'. I've sent you a DM and an email.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

27 december 2023

Achtung EXTREME Kostenfalle
und für manche Shops ein Risiko bei Nichtzahlung, den Shop schliessen zu müssen!
Die Plan Informationen sind schockierend falsch, indem suggeriert wird als würden 5 Videos 1 Monat lang gezeigt werden. Sie würden in Wirklichkeit aber dafür bis zu 5000 an Kosten zahlen müssen.
Der Chat hat es erst nach einer halben Stunde Diskussion endlich zugegeben:
Es werden jedes Posting in Rechnung gestellt! Das heisst, die Angabe Beispiel kostenloser Plan, ist nur für 5x Einblendungen (Sekunden bis Minuten) eines Videos. Nicht für einen Monat lang. Und jedes socialmedia nochmal extra.

Es können also schon am ersten Tag extra Kosten entstehen! Die 5x kurzen einblendungen können Sie bereits an einem Tag verbraten. Die 7 Tage Testphase schützen nicht vor den Extrakosten. Das bestätigen Sie bereits bei der Freigabe. Dort sind auch die möglichen maximalen 5000 Kosten kleingedruckt zu lesen.
Angeblich wurde mein Hinweis an die entsprechende Abteilung gegeben.

Update:
Bei Deaktivierung eines socialmedia-kanals, wurde dieser Kanal wie von Geisterhand mehrmals selbstätig vor meinen Augen wieder aktiviert :-0 (Beweisvideo habe ich angefertigt).
Auch nach mehreren Versuchen das selbe. Somit erhöhen sich die Kosten nochmal. Es ist mir deshalb nicht gelungen, unter den 5 Posts (kurze Einblendungen) zu bleiben. Also deinstalliert.

Es grüsst
marslook

marslook
Duitsland
24 dagen gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there M

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

19 maart 2024

Awful app! The photos aren't cropper properly so when displayed in video it only shows half the photo. The captions are horrible also. I reached out with an urgent request through chat and they never responded even though they read it.

Buster And Bella's Specialty Co
Verenigde Staten
Ongeveer een uur gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there B&B

I've tried several times to reach you without success - I want to help solve this for you.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

27 november 2023

Will not recommend this app if you don't want to deal with constant issues this app has. I was using paid version. The support team will respond in timeless manner but do nothing to solve the problem. I was trying autopost but the app wasn't working. I gave up after dealing with the issue for 4 days and getting no support.Save your money.

Fabricanaus
Verenigde Staten
Meer dan een jaar gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there F

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

10 december 2023

Very slow app, over charges you $300 after the 7 day free trail for using a few videos that are only 6 seconds. Did not help me gain sales at all during the 7 day free trail. I don’t recommend.

StellarStore
Verenigde Staten
8 dagen gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there S

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

8 november 2023

This app is buggy and currently after paying for a year subscription, I am waiting days and weeks for them to resolve technical issues with my account not being able to AutoPost to socials. Plus the misspellings and grammar on the videos is horrendous. I have 94 posts queued and only 3 have posted out of my 150 limit. They won't fix and they won't refund or credit for not being able to use the app.

Sandee Rain Boutique
Australië
Meer dan 2 jaar gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there S

Sorry to hear you've been experiencing issues with the Minta app.

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

14 april 2024

TERRIBLE APP! Their videos are practically useless. They claim they give "FREE TRIALS" but charge you $200+ in hidden fees! D not trust them TERRIBLE!

HydroGuard™
Verenigde Staten
2 minuten gebruiken de app
Minta Auto Post Videos by ReConvert heeft geantwoord 18 april 2024

Hi there Hydro

Sorry to hear you've been experiencing issues with the Minta app. I've tried reaching you a number of times!

Can you please get back to me at avraham@reconvert.com? I will solve this for you, I promise it'll be worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager