Mirakl Connect

Great communication with the onboarding team.

Dan has been great with our onboarding, has been very communicative and has answered all of our questions.

We use the Mirakl platform for two marketplaces and were happy to find this connector. It would save us a lot of time by automatically creating orders instead of having to create and process them manually.

However, we discovered that no VAT line is being sent! This should normally work in an order sync tool, right? We use other sync tools for different marketplaces that do include this by default.

Very disappointing. Hopefully, there is a solution for this.

Très bonne collaboration, et gentillesse.
Nous sommes reconnaissantes.
Fernanda Ferreira

Love the connection

No customer service - horrible integration

I have been working with Mirakl for 5 months and I must say it's great. It does take a while to set up and understand so be patient but once you have know what you're doing it's a brilliant system. Great support from all of the team.

This app absolutely sucks. I am an enterprise user and pay a monthly fee of over $500 to automatically transform the data into the retailer channel's specifications. 4 months later, I am still not fully live with the retailers and have done countless hours of manual work. However, I was forced to sign a 12-month contract at the beginning, so I am currently stuck with it. the staff at Mirakl Connect really tries to help, but the technology is so bad, there is not much they can do.

Good connector, orders flow correcly from Mirkal Markeplaces to Shopify, without any issue. Easy to set-up with good documentation. Also up to 25K€ gmv it is for free vs other aggregators that can be expensive for small companies like us

A terrible app that inserts fields into Shopify without permission that can't be deleted afterwards, and it also has no real support. Stay away from this app, it ends up causing damage to the store that is then very difficult to repair.