mLoyal Made Simple

Name: mLoyal Made Simple
Brand: KLoc Technologies Pvt Ltd

Gratis att installera. Ytterligare avgifter kan tillkomma.

Betyg (1,0)

Recensioner

Utvecklare

KLoc Technologies Pvt Ltd

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Retrieve all Customer Transactions In One Place

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Om appen

Lansering

6 januari 2023

Språk

engelska

Denna app finns inte översatt till svenska

Kategorier

Lojalitets- och belöningsprogram

Fungerar med

Kassa

This app integrates your store with an omnichannel loyalty platform that works with a mobile number.

mLoyal Made Simple is your bridge to a seamless omnichannel loyalty solution that works across your brick-and-mortar stores and online store(s). This app connects your store with Paytm m'Loyal which includes rewards through points and coupons, loyalty program management, and of course easy redemption and earning of points using the customer's mobile number. It is also equipped with rich analytics to give you the insights you need to design your strategies. This app needs an external account.

Run one loyalty program across online and offline channels.
Gain valuable insights and design customer retention strategies.
Using mobile number to enroll makes it easy and hassle-free for customers.

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Priser

Gratis att installera

This app requires an active account with Paytm m'Loyal. They have custom pricing.

Gratis att installera

This app requires an active account with Paytm m'Loyal. They have custom pricing.

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Se alla prisalternativ

1 recension

Helhetsomdöme

Antal per omdömesnivå

0 % av omdömena har 5 stjärnor
0 % av omdömena har 4 stjärnor
0 % av omdömena har 3 stjärnor
0 % av omdömena har 2 stjärnor
100 % av omdömena har 1 stjärnor
1

6 mars 2023

Worst app came across. Support is bullshit. Most of the time customers will not be able to redeem points.

Its been 5 months its not working. They will just give false hope and keep on passing issues within their internal team.

We will never recommend this paytm mloyal for loyalty program.

Nappa Dori

Indien

Ungefär 2 månader användning av appen

KLoc Technologies Pvt Ltd svarade 24 mars 2023

Dear Customer:
Sorry to hear about your experience. The issue you are perhaps referring to was the one with the OTP and that was linked to the DLT template registration regulated by the Government. The process of getting the verified template was taking much longer than expected and that process was being managed by a third party. Once the template was approved, this problem did not recur.
The problem was not related to the loyalty program or this app that serves as the data bridge / middleware. Unfortunately, the issue was with the template approval process.
We have been assisting you with all other concerns that you have had in the past. This was the only one that had a dependency on a third party and took some time. We sincerely regret the inconvenience caused. We will be happy to assist you with any other issues you have.
Thanks

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