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These guys are fantastic to deal with. Always respond within the time I wake up in the morning (in NZ) very polite and good to deal with. Their products are also very good and after some customization I am really happy with the results
A very quick response that I can only support.
The staff are always online and respond positively to our questions, many needs are being developed and we can look forward to a more perfect app, hope the developers keep it up! Please choose.
Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
We are in process of 30 days free trial, 15 days are gone for resolving issues , It happens in settling down of any app. but we appreciate support team a lot as they are taking equal pain to resolve as we to notify issues , they have been working day and night and respond even in odd hours. Team is capable to handle any challenge in their domain. Himani and other team members ( on instant whatsapp support ) are very co-operative , they are good listener to understand the customer prior to handle any issue. Application design is simple, swift and impressive but my suggestion is to improve KB covering section wise information with visuals so that user contact customer support for real issues. Even we were in touch with them for many issues , actually those were not issues but unclear Knowledge Base. - REVIEW UPDATE ON 05/01/2021 :- The trial period is over on 3rd Jan 2021, we are still struggling in fine tuning of app. , we asked team to make it live ( opencho app.) on Google Play Store as we thought of launching it on 1st of Jan 2021, unfortunately things did not move as we expected. Till now we faced following problems/challenges and solutions, these reviews are honest to help developer team and users and not written with any ill intention ; - Team responded pretty fast on whatsapp and helped in pushing up the matter with developing team. - Developers respond well on regular knowledge based co-ordination points but whenever there is an issue with app , they may consume your time which can go up to couple of weeks. - The team confirmed that they do not offer basic tools like customer star rating on product/s , customer reviews on product/s. This is biggest disadvantage and restricts app users futuristic growth, this tool/ feature is commonly used by competitors and here we and developers stays behind in competition. - The team confirmed their inability to disappear " out of stock " in app. , this was confirmed to us after waiting a weeks time. We did this ourselves on our website using shopify KB and forums. we again requested team in above case to show "out of stock" products in the last when all available products are finished in search, we presume they are working on this but till now our whole 1 week gone. - Another drawback we noticed that app does not show different products from category on product page. " you might be interested in these product also" feature below product in product page is an excellent too to keep engaging your customer. This feature is missing and we did not mention it to team as they are struggling in other basic points and this will divert their mind and this may result in wasting a months time. The basic outlook of app is simple, beautiful and crispy, configuration of first opening page is simple ( but one must know how to do it ) after some efforts and team's help. I just loved it. We will write another review after using this app. in a month or so. After 5 Months ; This App is working great. Support Team is eager to solve any issue. We appreciate their efforts ! My best wishes to team !
I tried many App builders and I must say that Mobile App Builder by Mobikul is one of the greatest and smoothest builder that I tried. I decided to create my App with Mobikul, the customer service is exceptional they are always online and ready to help.
We're glad to know that our plugin turns out to be the best Mobile app builder for you & Thank you for appreciating the team efforts. Happy selling :) - Team Webkul
What I appreciate the most is collaborating with the Webkul. The difference in local time does not affect the quality of the exchanges we had all my questions and problems were solved the same day or the next day I found them very efficient. I do not know anything about coding. They made the application creation so fast and extremely simple. They take care of uploading the app to the App Store and Google Play and they are by your side to support you in case of problems or questions. The features you find are intuitive and easy to use. Every day I learn about new features or new ways to use my app. I'm so proud of what I achieved thanks to them! I thoroughly recommend Mobile App Builder - Mobikul and the 5 stars are deserved.
Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul
I’m working with this team on my store app. They are very responsive and fix all issues with the app
The app and its developers deserve a five star rating for responsiveness. The app is easy to use and simple in its effectiveness. The process of installing and configuring it so that I was happy with the result took a little longer that I would have liked, and I reckon it took around 10 days of the 30 days free trial to ensure it was working correctly. The add-ons, such as the integration with the Mobikul Multivendor Connector, which I am sure would make the app more useful, is listed at a price that makes me think twice and does not provide me enough detail as to what I would be getting for the extra cash. Apart from this, the app works well and I am very happy knowing that there is a responsive and effective backup service to ensure that it continues to add value to my operation.
The app is easy to work with, super intuitive, very stable and user friendly. Support team were so helpful and friendly.
Hey !! We're extremely happy to hear about your astounding experience with the app & our support team. Please be informed that we're always there to help you :) - Team Webkul
Excellent support, very nice and patient ! The app is very simple to use & if anything, the support will help with it.
We received exceptional service that was both user-friendly and projected a highly professional appearance.