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I’m really frustrated with this app. Whenever I try to get support by clicking on “Get Support,” I get no response. I’ve also emailed them several times and haven’t received any replies. To make matters worse, there’s no chat support available on the app dashboard, which is a major letdown.
On top of that, the app itself doesn’t work properly. I’m baffled by the high ratings it has on the Shopify store because my experience has been anything but positive. If you’re considering this app, be prepared for poor support and potential functionality issues.
Dear PATOYS Team,
We apologize for the inconvenience and issue you had with our Shopify app and support.
We understand the frustration and inconvenience you faced while dealing with the issues. We always aim to deliver a great experience to our valued customers. We're gutted when we don’t meet expectations. We thank you for taking the time to bring this to our attention.
Today we've contacted you via email & WhatsApp mediums.
We value your business with MageComp. MageComp is committed to providing you with the best possible service. We hope to hear from you soon so we will together solve the issue.
I will be looking forward to hearing back from you
Kind regards,
MageComp Shopify Team