Modalyst for Suppliers

Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.

We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced:

1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop.

2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke.
3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.

I had an amazing time with my application process, the setup was amazing and the customer service was very friendly

An incredible application for any brand seeking to broaden their presence in the wholesale market. It embodies the future of retail! Exceptional customer service is also provided. Kudos to Modalyst!

Quick and seamless integration! Very friendly customer support agent who helped us every step of the way! Looking forward to growing together and making our zero waste products more accessible www.jnlnaturals.com