Modalyst: Dropshipping

Be very careful before you upgrade your account. If you ever want to downgrade back to hobby it's next to impossible unless you uninstall and you'll lose all of your imported products, even if you're below the 25 free product limit. Support will give you the run around and tell you it's not a problem, but it is.

I spent four months and a significant amount of money adding these products to my store. Then a girl named Amanda accidentally deleted them with just one click. I’m honestly shocked. The app itself is buggy and unreliable: items that appear as available often turn out to be unavailable in reality.

I've made 3 test orders before going live. Out of those three order only one supplier delivered:
1. Supplier: Received the item but with promotional flyers (which is against the Modalyst policies)
2. Supplier: Got a refund after filling out a dispute on PayPal
3. Supplier: Never received the item nor got a refund In my opinion Modalyst doesn't make a quality check on their suppliers. Even Jose, the supplier manager at Modalyst, couldn't make an impact on those suppliers. The only positive thing so far was the quick customer support. You always get an answer, that's why I gave 2 stars. Otherwise the service isn't really reliable, at least not in Europe.

Deleting App due to inventory issues and bug issues. I pay monthly fee and buy UPC number for each product which causing me to lose money now. My business is going a different way now. Warning to Other, you will pay monthly fee, but you're not allow to purchase item for the customer. I had to cancel two orders due to vendors not having PayPal set up. We have officially deleted the App as of 2/28/2023. No change

INVENTORY SYNC ISSUES! I AM ONLY PAYING THE APP FOR THE BRANDED ITEMS! BUT ALL THE PRODUCTS SHOWS ZERO OUT OF STOCK WHEN YOU SYNC THEM ON SHOPIFY! I WANT MY FULL REFUND FOR THE WHOLE YEAR!!!

app work well some suppliers are just soso some are good choose wisely

I have used this company for over 3 years and was able to get a great deal and love how they are adding new features to meet my needs. There are also great brands in this app.

Hello Jill! John W. at treasures-4-u-2-day.com here. Thank you! for the welcome wishes email. it is a truly wonderful thing for the owner of a company to take the time to appreciate her customers by reaching out with a very warm heartfelt welcome email. I wanted to take a moment to thank you for what you have accomplished providing dropship solutions that integrate seamlessly with Shopify. The added blockbuster power of Alibaba is a definite game changer. You should be very proud of yourself! in regard to what you have accomplished and I do sincerely thank you! for your kind courteous considerate and professional assistance. Cheers to your continued success! God bless you and family.

An absolutely HORRIBLE site/app, customer service, and tech team. I had the unlimited plan for 3 years now  - paid $35 monthly payment each month to drop ship  - One day they announced they are no longer working with THE MAIN supplier I had used  - Meaning I can't import more items form this supplier but they promised all my imported items ( 15,000 ) will still be synced, And they said  I still have to pay the full $35 for this service ( although I can't import any of this supplier items anymore ).  I had kept paying full price because  I wanted my 15,000 items to be synced with real stock quantity, And then I started noticing  the  orders my clients had placed at that time ware out off stock in the supplier website -  And I couldn't fulfill them - had to refund money to all my customers,  - I had complained to Modalist customer support -  and was told that the supplier had blocked them  - They are sorry - they can't sync with their stock anymore - Meaning I kept paying for service for 2 full months and got NOTHING . I asked for a refund for this period of time  - and they agreed  - but never got it till today ( it has been 4 months now )  - Also I demanded to stop the recurring payment for my unlimited plan - they said in order to do that I need to downgrade my plan - I tried  to do that but got an error that I will need to delete all my 15,000 items ( that I had to spend A LOT  of money on SEO to promote them by then) Oviusley I refused to delete them - their customer service told me  - "that's weird - I will take "care of that for you
And guess what -  After one hour  - I saw only had 7000 items left in my shop !!!!! I had contacted them said "Stop deleting my items ASAP"  - they said " you wanted to downgrade your plan, didn't you? And then they apologized When they realized what happened and promised they will stop the process and will upload all my DELETED items back - And after 2 hours I took a look saw 0 items on my shop!!! THEY HAD DELETED ALL MY HARD WORK  - and made me lose a lot of money !!!!!
This is the WORST EXPERIENCE i had ever had by far !!!!!!!!!!!!!!!!!!!!!!!! If you want to build a successful online dropshipping Buiseness S T A Y A W A Y!!! There are much better apps with great and professional customer service like "Oberlo", "Aliexpress  ". Do your self a favor and never go with Modalyst!!!!

So far so good. Waiting on a response for a few questions tho Seems to be a huge time saver and I like the versatility