Modalyst: Dropshipping & POD , 655 değerlendirme

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25 Ocak 2023

WORSTTTTTTT Customer service...no response until now..it's been THREE fcking days????????????????????????????????

Altai Mountain
Filipinler
Uygulama kullanılırken geçen süre: Yaklaşık 20 saat
28 Kasım 2022

You people have really gone doqwn hill since you teamed up with Alibaba and Ali express. Worthless as tits on a boar hog. Uninstalling your worthless app.

Cossiebum
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 11 dakika
28 Şubat 2023 tarihinde düzenlendi

Deleting App due to inventory issues and bug issues. I pay monthly fee and buy UPC number for each product which causing me to lose money now. My business is going a different way now. Warning to Other, you will pay monthly fee, but you're not allow to purchase item for the customer. I had to cancel two orders due to vendors not having PayPal set up. We have officially deleted the App as of 2/28/2023. No change

OwensAssetFund Gifts
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 3 yıldan fazla
19 Kasım 2022 tarihinde düzenlendi

App shows low shipping from Ali and others. When the order is processed shipping is over 100X I tried emailing them at their provided email on their help page and it was returned undeliverable! Do NOT TRUST THEM! YOU WILL LOOSE MONEY! This app is over priced and deceptive. Poor customer service. Ali will not admit they messed up. I canceled a order made though this app with ali and they shipped a Halloween costume still with a expected delivery date of Dec. 1. I requested a refund but they told me to go to New York from Texas and get the order from the mailbox. Deceptive, Slow, and Crooked. DO not trust. I am removing this app and closing this account before they steal more money from me.

YardSaleCGT
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 9 ay
23 Temmuz 2022

WORST APP around. OMG i made the worst mistake ever investing my money on this app. the customer service is the worst, alex and samantha wont give you the time of the day. the interface is so bad. there are suppliers that no longer use the app but their products are still there on modalyst!
i have products that are still synced to my store but no longer available on modalyst!! this is the worst app one can use. suppliers don't reply to emails. i think shopify should kick them out off the platform if they are this bad or be guilty by association.

Hangar38
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 1 yıldan fazla
6 Mayıs 2022

Please Shopfy see what is going on with this kind of supply, I had cancel and delete this app from my store but they charged me U$90,00
I want my money back I have working hard make one sell and They take our money .

world beauty and gold jewelry
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 4 ay
30 Mart 2022

This app allows stolen art to be sold on people's websites and refuses to take responsibility by removing these vendors who sell infringed art

Bouffants And Broken Hearts
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 27 dakika
23 Mart 2022

I don't know how other people aren't encountering the amount of issues that I am. It's bad enough items are getting pushed to "Active" straight away in my store, but inventory #s are getting messed up too which is making my items appear as Out of Stock. Worst of all, after their customer service was trying to help with an issue, I ended up with duplicated items live on my store, one item completely disappeared, and another item had the original photos and not my edited photos. It's an absolute mess which has been stressful and time consuming. With Alibaba products the alternative app is Alibaba Workstation which had bad reviews so I didn't go that way. I can't imagine it's worse than Modalyst. I have not had any of these extensive issues using Oberlo with AliExpress. Shopify say it's Modalyst but Modalyst can't seem to resolve the import issues. Am I really the rare person who is having all these issues?

silkcanyon
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 13 gün
22 Şubat 2020

80% of their products are symbolized with the confederate flag. At this country state of racism I am disappointment a company would sell stuff like that Just Sad

Xavier Beth Company
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: 13 dakika
Modalyst yanıt 28 Şubat 2020

Hi Xavier Beth Company,

I am Alain Miguel, the co-founder of Modalyst.

Before anything, thanks for taking the time to give us feedback. We value your opinion, especially when it has to do with your strong reaction to the types of products listed on our Marketplace.

Your feelings are paramount, and I'm sorry you were disappointed with the items highlighting symbols of the Confederacy.

We will review as a team the 84 items on our site that have these symbols and make a decision soon about their appropriateneess to remain on the platform.

Thank you again.

Alain

27 Şubat 2020 tarihinde düzenlendi

(UPDATE UPDATE REVIEW)

I get a call from the local posted I owe postage of $2.19 for the Mom Jeans. I have to go to the post office to pick up the item and pay again. DO NOT DOWNLOAD THIS. THEY ARE HORRIBLE! VERY DISAPPOINTED. SHOPIFY GET BETTER USA DROP SHIPPERS PLEASE!

(UPDATE REVIEW!)

I thought I would give this one more try. I ordered the mom Jeans as a sample and then 5 days later it was processed. Then takes over a week to get my items. (8 days). The process is way too long. Still waiting for the Jeans to be delivered. If my customers would have to wait this long? The question is I thought this was USA drop shipping I guess it is not. Sorry Modalyst. I can not do a try 3. Very disappointed. Shopify needs more USA dropshippers for our online boutique businesses.

(ORIGINAL REVIEW)

The site is easy to use! Everything looks cute! This is the first time using Modalyst and very disappointed. I ordered the Maroon Sunglasses as a sample item.

1) The item arrived by USPS and I had to pay for additional postage in order to receive it (this is not good for potential customers). You had the items weight at 8oz and via USPS states it was 10 oz. I had to pay $2.19

2) The items received are incorrect. I ordered to Alicia Maroon Sunglasses and I received some weird hot pink & zebra print sunglasses. Nothing at all close to the glasses I have listed on my website. (again this is not good for potential customers).

Please change my mind that this is not how all your products are being sent out & delivered?

Arnone Boutique
Amerika Birleşik Devletleri
Uygulama kullanılırken geçen süre: Yaklaşık 1 ay
Modalyst yanıt 28 Şubat 2020

Hi Robyn,

Thank you for your review. I'm sorry to hear about your frustrations. We would love to understand in greater detail what happened so we can properly address every issue with the suppliers involved.

For example, the shipping times. It sounds like there is a misunderstanding about how shipping times work. The denim item you ordered is from a supplier based in Spain. The item was shipped from Spain to the USA. This is international shipping, and it is written as such on the item detail page of Modalyst. Moreoever, I believe the item was received by you within 8 business days. If it was more than 8 business days, please let me know. From prior messages, I understood it to be 8 business days. If you were looking for super fast shipping, then our distributor of brand name items in Europe is the best option. They deliver in under 4 business days.

With respect to the wrong item, we are sorry about that. That is certainly frustrating. Were you also underwhelmed by our Customer Support and response to the matter? If I recall, our Supplier team stepped in right away and helped connect you to the supplier.

It was my understanding that the resolution was swift. If that wasn't the case, please let us know.