评论 (660)

整体评分
4.2
每个评分等级的数量
  • 67% 的评分是 5 星
  • 14% 的评分是 4 星
  • 4% 的评分是 3 星
  • 4% 的评分是 2 星
  • 12% 的评分是 1 星
编辑时间:2019年9月13日

Modalyst's customer support is hopelessly bad. Each time I write to their suctomer support I get a reply two/three days later saying that he (the customer support person) would research and get back to me soon but never does.

Next to Nature Skincare
新西兰
3个月 人在使用应用
Modalyst已回复 2019年9月18日

Thank you for your review and feedback. We apologize that you had such an experience with our Customer Support team. I know it must be frustrating. That said, your feedback ...

2020年1月26日

I never got to experience the App and potentially it should rate higher. However, due to the slow and ineffective support for a simple currency issue I removed all products and deleted Modalyst from my store.

SpottedFrogs.com
澳大利亚
2个月 人在使用应用
编辑时间:2017年6月18日

"Tell us what you think of this app.
Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer before posting a negative review."

--> how to give a two star review with the advise not to post negative things?
SHOPIFY: is it a Review? so reviews can be bad sometimes! accept it or get rid of a Review Section! or just rename it to "the ...

Karmabracelets
瑞士
2个月 人在使用应用
编辑时间:2018年6月13日

Well, I was excited to find an app that offers a faster shipping service and vendors in the states. I received my first order a couple of days ago. It was an order to put through using chrome extension, which I already had installed on day one. When you go to process it. You order through modalyst and it takes you to Shein’s site to place the order for the customer. On the demo video, it shows it ...

Paris Winkle
美国
大约2个月 人在使用应用
2022年12月1日

Login issues every single day. Customer Service is spotty - will be working with you and literally disappear without resolving the issue. Have been online since 7am, it is now 3pm, and I am still NOT logged in. Really nice people, Really bad service. I have dumped this app and restarted it before, but enough is enough - it's gotta go. I spend way too much time fixing app usage issues compared to ...

SwagWaggin
美国
大约1个月 人在使用应用
2019年11月1日

I have contacted Modalyst with no responses. I have a paid order that has been waiting to be fulfilled since 10/18/19 and no response from the supplier and I've given up on contacting Modalyst. And problems with another supplier but no response when I complained to Modalyst. Nice styles but not sure I'll stay with them which is why I rate it a 2. Customer service is very important and I just don' ...

Charmath
美国
28天 人在使用应用
编辑时间:2019年6月18日

The app itself is really great but when it came to shipment and time for a few technical questions to be answered i was left on read for three days. still haven't heard a response for such a simple question. I have clients waiting for their package but i cannot complete the order. I am also a top paying customer.

MyCreatureComforts
澳大利亚
22天 人在使用应用
2017年10月24日

If Modalyst reconsider the product price + shipment rate so that I as a retailer could gain my reasonable margin, certainly I will be back to use it. However, in some area like jewelry I believe many of those products are not worth as priced and I believe the return may increase for those products.

Selsitu
加拿大
21天 人在使用应用
2017年10月15日

Lack of customer care and follow up .

Cantos
美国
19天 人在使用应用
2019年6月5日

Not sure, first time using it. I love the fast shipping times being offered so far but haven't used it yet.

Rosada Fashion Co.
美国
19天 人在使用应用