Modalyst: Dropshipping

We are being screwed over,read this Hi Christopher,

As a friendly reminder, on Sept. 9 we will be making changes to our Chrome Extension:

For Shein, the Chrome Extension will:

Keep items which are already in your store synced
Allow you to semi-automate order processing, as it does now
No longer import items from Shein sites
We would also like to announce a new, amazing, affordable supplier under ...

Poor customer support, I try contact them in regards to a sync issues, I tried to contact them a few days ago about that problem and they even haven’t replied me, every time I try to contact them for a problem they take forever to replay and at the end the issue still is not fixed.

App shows low shipping from Ali and others. When the order is processed shipping is over 100X I tried emailing them at their provided email on their help page and it was returned undeliverable! Do NOT TRUST THEM! YOU WILL LOOSE MONEY! This app is over priced and deceptive. Poor customer service. Ali will not admit they messed up. I canceled a order made though this app with ali and they shipped a ...

This use to be a great app! But it quickly became over run with thousands of low quality products... It became near impossible to find good quality items to add to my shop.

The 2nd major issue is that this app had major Inventory tracking issues. I had to cancel order after order because inventory that was out of stock was still showing in stock in their app. I contacted customer support ...

UPDATE!!
Down to 1 star!
This is getting ridiculous. After uploading several products on their free plan, which incidentally requires a very hefty 5% transaction fee, they suddenly decided to basically trap their users by limiting the number of imported products to 25 on the free plan. This seems more like extortion. Given the very high monthly fee, their lack of support and ignoring of messages, ...

Can anyone explain why the inventory sync is not up to date. I keep selling out of stock product and have to refund the money. This has been happening for more than 2 months and we are loosing business. Can anyone from modalyst answer my emails instead of ignoring me? I have paid for a whole year for the business plan $300 + and my whole business is center around inventories from shein.com.

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Difficult for people who want to offer free shipping to there drop-shipping store. You have to raise the retail price to cover your shipping and you also have to consider their commission 5% and other fees from your shopfiy store.

Some items displayed are also are very inaccurate with the description, some products do not give you any product description at all, no detail on sizing, material, ...

TIME WASTER! Awful customer service, it took 5 days to reply a question that did about pricing (to finally set up my store). They replied 5 days after and just giving me an article that doesn't address my problem. I'm just wondering if After 5 days, did they even take the time to read clearly my question?

Hi, I just can't start selling. The payment button does not work. Many times turned to support. There is no help. However, due to the slow and ineffective support for a simple problem, I think that I will leave and remove Modalyst from my store. Although I like the goods. The help desk cannot solve my problem. There are a few more days to make a decision.

Beware of Modalyst. Their vendors do not follow guidelines & include their own information inside of the package, with pricing! I placed a test order from one of their US-based vendors who is considered an Independent Brand, and who offers returns. Modalyst guarantees that Independent Brands will blind ship, but will include an invoice WITHOUT pricing inside, with your store logo.

When the item ...