Modalyst: Dropshipping

I've been using this app for 2 months now and every time I have an issue I try to contact the support no answer, very bad customer support. plus lately i can't add products to my import list.

Horrible app!! I would not trust the vendors on this app at all. I had a customer order 2 items. One item took forever to be shipped and the vendor would not reply to my emails until I contacted Modalyst about them. The other vendor shipped an item that looked nothing like the pictures. I ended up having to refund my customer for the entire order due to her dissatisfaction with the purchase.

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I started with the free trial, with intentions of upgrading depending on how things went. An order was placed through their WISH Extension. It did not sync with Modalyst app as I was told it should have, so after being paid, the item still showed as pending in the the Modaylst app and paid in the WISH APP and I had no idea what to tell the customer. I was also concerned about delivery time and ...

Do not use this app it has inventory problem I have to cancel 3 orders and I have paid for the life time business plan I have been useing them since last October and I’m getting fed up with it they need to fix there inventory issues to stay up to date with vendor and costumer service sucks they don’t ever respond back I’m going to have to close my store down for a week and find a different vendor ...

I dropped this app over a week ago and on JUly 1st, they charged me again. 45$ Im going to let Shopify handle this.
Sign me,
An angry merchant

Even I paid an order to the suppliers, they don't response in a reasonable time even i keep reminding them in the Madalyst system. After waiting for they reply for like 7 days, i left a message in their official web site, then they replied.
I sent an email to support to Modalyst for 3 days now, and they still don't response to my email ... ... ...

worst customer service experience ever. if you want good customer support dont even look at this app.

I hope people should not use this application, the service is too bad
Currently I do not know how to remove my card from this service

I've deleted the app months ago and just found out you keep charging me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I urge you guys - don't get near this App!!!!!

Here is the truth. The customer support takes ages to reply my inquries. They might reply to this review and says "They are located in ..... " but this still doesn't explain why it takes them more the 12 to 24 hours to reply my inquries. In the app, it doesn't have the option of sample. Here's the thing, i would like to send a sample to my influencer or ambassador to reach out to the Social media ...