Modalyst: Dropshipping

I send this app this message!! It's really disappointing to see more than 100 item just vanished over night shopify is investigating that too. I'm not sure if you understand how hard is to make every item look perfect I have spent so much time and money on them!!! Now is very reasonable for your team to refund at least my last month charges which was withdrawn yesterday.

It seems when a designer moves on it takes all the item from your store. in last 6 month same happed to at least 200 items in my shop

If you think you're getting a good deal from Modalyst for dropshipping your products, think again. Here's an example:

https://modalyst.co/search_results/item/aaf187b8-b957-491e-9da5-9815ff86bd23
The cost through Modalyst is U$ 270 + U$ 9.30 shipping to Australia.

https://www.darienzo.us.com/store/jacket/1285-clear-yellow-color-lamb-leather-round-neck-jacket.html?search_query=Biker+Women%27s+Leather+Jacket+Roundneck+Red+Clear&results=3
The supplier is selling much cheaper on their own website. Only U$ 207.18 with free worldwide shipping.

I questioned their support on Sep 1st, no significant reply. Then I kept following up after more than a month later, Felix replied this:

On Fri, Oct 4, 2019 at 6:30 AM Felix from Modalyst wrote:
I apologize for the delay in getting back to you.

Now can you please send me a screenshot a the supplier you're referring about the prices or the name of the supplier and the name of the products I'll be happy to take a look.

--

Felix Felix from Modalyst

Clearly, Felix didn't read my email properly because I even gave the links to check. It's like replying by saying, What is your email? Nevertheless, I replied on the same day and no response till now.

Note: Do NOT reply my review! It does NOT help anyone. Reply my email instead!

UPDATE: Espin from Modalyst stepped in and responded to each of my queries. A lot more helpful than Felix. Thank you for this, but I still cannot give 5 stars as this should have happened in the first place, not after a-1-star review is posted. *I increased the star to 3*

UPDATE: The supplier has now been removed from Modalyst as they refused overtime to be compliant with all of Modalyst's dropshipping policies. They were not following the 60% of MSRP rule.

I absolutely love this app. Easy to use and great products.

Modalyst is a dream come true for retailers like ourselves. It's a relatively new platform and they are taking reviews and suggestions from users. The support is awesome and eases all worries. This a great team and I'm really happy I signed up with Modalyst!

I've been using this app for 2 months now and every time I have an issue I try to contact the support no answer, very bad customer support. plus lately i can't add products to my import list.

new revolution app which made drop shipping simplified.. loved it 5 star

Would be good to have more premium products that ship to Australia.

Its a shame the brands are targeted to the US only.

Otherwise, the independent brands are not bad but they are limited especially limited in their locations.

But, the app is great and offers variety so I am happy, thankyou!

I am new to the Dropshipping business, but Modalyst has been a great help with their selection of suppliers and Brand name products. I like to have the ability to have suppliers that are in the US. Being new I have only made 1 sale and didn't receive any feedback on the products, so I held back from a 5-star rating. With the Chrome extension importing products is a breeze. Like any system, there are improvements that can be made but for now, it's more than adequate for my needs, looking forward to future updates and added suppliers. I would recommend Modalyst to anyone.

Horrible app!! I would not trust the vendors on this app at all. I had a customer order 2 items. One item took forever to be shipped and the vendor would not reply to my emails until I contacted Modalyst about them. The other vendor shipped an item that looked nothing like the pictures. I ended up having to refund my customer for the entire order due to her dissatisfaction with the purchase.

Also, just a few days ago, the brand that took forever to ship an item was completely deleted from my shop without warning!!! Luckily Modalyst is not the only supply app I use. But I feel really bad for those that spent hours adding those products to their store, only to have them all DELETED suddenly.

I uninstalled the app and asked to be refunded for the app fee I paid since I actually lost money during my subscription (I had only had the app installed for about 2 weeks). Of course, customer service has yet to reply to that email and will not refund my money. Very untrustworthy app and I will never use it again.

I really love the interaction of the app. Also, it tend to get slow as I look into more products maybe it's my Internet speed maybe not. Anyways. I'm happy I found this app. It has help me out slot so far in the aspect of adding and looking for trending products to put up at my store.