Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this dropshipping and POD app user-friendly and appreciate its seamless integration with Shopify. It's favored for its wide range of global suppliers, making it suitable for online fashion stores. The app simplifies inventory management and product import, with automatic tracking. It also offers marketing materials for small business setup. Merchants value the high profit margin on products, which can balance the monthly fee. The app is commended for its diverse product range, including children's clothing, and its responsive customer service.

Edited October 25, 2019

If you think you're getting a good deal from Modalyst for dropshipping your products, think again. Here's an example:

https://modalyst.co/search_results/item/aaf187b8-b957-491e-9da5-9815ff86bd23
The cost through Modalyst is U$ 270 + U$ 9.30 shipping to Australia.

https://www.darienzo.us.com/store/jacket/1285-clear-yellow-color-lamb-leather-round-neck-jacket.html?search_query=Biker+Women%27s+Leather+Jacket+Roundneck+Red+Clear&results=3
The supplier is selling much cheaper on their own website. Only U$ 207.18 with free worldwide shipping.

I questioned their support on Sep 1st, no significant reply. Then I kept following up after more than a month later, Felix replied this:

On Fri, Oct 4, 2019 at 6:30 AM Felix from Modalyst wrote:
I apologize for the delay in getting back to you.

Now can you please send me a screenshot a the supplier you're referring about the prices or the name of the supplier and the name of the products I'll be happy to take a look.

--

Felix Felix from Modalyst

Clearly, Felix didn't read my email properly because I even gave the links to check. It's like replying by saying, What is your email? Nevertheless, I replied on the same day and no response till now.

Note: Do NOT reply my review! It does NOT help anyone. Reply my email instead!

UPDATE: Espin from Modalyst stepped in and responded to each of my queries. A lot more helpful than Felix. Thank you for this, but I still cannot give 5 stars as this should have happened in the first place, not after a-1-star review is posted. *I increased the star to 3*

UPDATE: The supplier has now been removed from Modalyst as they refused overtime to be compliant with all of Modalyst's dropshipping policies. They were not following the 60% of MSRP rule.

SAAY
Australia
5 months using the app
June 10, 2018

Concept is interesting but I don"t see the point of selling Shein products if they leave Shein labels everywhere on the products AND the packaging. Client will go directly to Shein for their second purchase...

Myfashiondesign
France
5 months using the app
December 2, 2018

Good app. But needs a lot more refinement, either from Modalyst or from the suppliers.
The biggest problem I have is suppliers not providing accurate descriptions for their products. Either the description doesn't match the variant, isn't descriptive enough, or the variants/customization offer on their store isn't offered in your app.
I do like that Modalyst can seamlessly integrate product info into our Shopify stores, however, it would be great if you could integrate more info, (i.e. product sizing charts, diagrams, and other forms of media that are on the supplier's sites. That way the customer's questions are answered without having to leave negative reviews.)
Last, your chat function doesn't work that well. It lets me do a search within your help center, but I can rarely chat with an actual person.
Thanks for taking the time to listen. I look forward to seeing the changes you all make.

FAS
United States
4 months using the app
July 29, 2018

Still some work to do on each product before it is crisp on your store & major brand items should be shipped in Europe considering their being shipped from Italy but all in all great selection of products that can keep your store in the now season to season.

Irishworn
United Kingdom
3 months using the app
May 13, 2017

Is a good app for an online fashion store anyway poor support service.

Modalab
United States
3 months using the app
September 24, 2018

So far it is nice. I am wishing for more of a variety of products. Also, I would like ,it to be more clear what the sellers shipping terms are before adding items to Modalyst

Emie's Boutique
United States
3 months using the app
Edited January 3, 2017

They have a lot of cool store stuff. However, the venders do not answer their emails regarding questions on sizing, fabric and such. One vender Q2 was the only vender who was very responsive..out of like 10. Venders also claim to be made in the US, but after doing my own research they are not. They also just disappear too. I wish they would screen them better. They do provide nice product pictures. I cannot comment on shipping or order processing yet. This is just in the first month of having the app.

Beautifulevil
United States
2 months using the app
Edited July 14, 2018

I was happy in beginning but I decided to downgrade and I got disappointed. You can choose independent brands but these with premium suppliers, you cant. They are more as well and you cant filter for the only supplier without premium. Don't worth money. The brands are also limited, ships only within the US.

Axiomboutique
Sweden
2 months using the app
October 19, 2019

I am going to use this app to drop ship lets see how it goes I’m pretty excited !i like the merchandise and it seems easy to manage

Cosedivine
United States
20 days using the app
February 8, 2019

It’s a nice concept, not impossible to use. I just started using it, it’s annoying that there’s a 25 product limit and the next one up is $25 for 250. The filters don’t really weed things out the way I needed it to

Make Life Magical
United States
17 days using the app