Overall rating
4
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping platform for its diverse product range, user-friendly interface, and direct supplier communication. Many highlight the selection of US-based vendors for faster shipping. The app's pricing rules save time, and its responsive customer service is frequently praised. A free version is available, beneficial for beginners. Several merchants report increased traffic and sales since using the app.

August 31, 2018

great app. solve a lot of problem

Songuelin
South Africa
2 months using the app
June 10, 2018

Concept is interesting but I don"t see the point of selling Shein products if they leave Shein labels everywhere on the products AND the packaging. Client will go directly to Shein for their second purchase...

Myfashiondesign
France
5 months using the app
June 14, 2019

I Had good thing about Modalyst and decided to try it out. So far am impressed with there platform and the customer service have been supportive so far. You should try it out for yourself.

GET WOW DEALS
Canada
2 months using the app
June 18, 2018

I have found many great products in my niche with North American suppliers. Great quality products that i am able to drop ship! i look forward to getting my first modalyst sale!

Myheatstrings
Canada
2 months using the app
January 21, 2019

product import very easy and sync process, best product best service. best of luck. Excellent site for Dropshipping Business.Love just as I imagine.

mediaprofx
United States
5 days using the app
June 30, 2018

An excellent app for starters. But you also have negative aspects: the impossibility of communicating with the producers of the goods (they do not respond to messages), some products have poor quality pictures and a poor description, the products are listed mixed although I only interest a certain category (for example, the beauty category is mixed with the health category, which is not ok). I am currently on the Pro plan and frankly I'm afraid to move on to the Business plan for fear of losing money. If the business plan is as unpredictable and mixed as the pro is not worth the effort. But for a beginner who issues some quality product claims presented in the app store this is ok.

Beauty24k
Norway
2 months using the app
Edited July 5, 2018

I had some big frustrations, but eventually figured out the problems were mostly with Shopify, not Modalyst. Actually, there was only ONE problem with Modalyst, a glitch in the app that got fixed within hours of reporting it.. I think they should disconnect from Shopify, here's why:

1. Using the 25% rule*, they could eliminate the headache of ecommerce novices who end up finding out Shopify may not be any more convenient than ecommerce platforms available through regular web hosting. In fact, Shopify can be quite limiting for some business models.

2. Applying the same rule as above, I suspect the limiting nature of Shopify on certain business types is also limiting the quality of their independent name brands. Some of them are great, but variety could be better. Integrating with the other major ecommerce platforms could open up more high-quality independent vendors for their dropshippers.

*The 25% rule: Increase your quality/prices/expectations by 25% thereby eliminating 75% of negative experiences in your business transactions.

Llxddstore
United States
2 months using the app
February 3, 2018

Very Very Very unreliable, this is my second sale with Modalyst and i dont hear any reponse from their side which made me look really bad front of my customer.4

There was an item removed from Modalyst without my knowledge and i have a customer order 2 of that specific item and Modalyst is good at NOT replying back and suppliers mainly take such a long time to reply. Now i will not change or remove THIS review till they reply back and solve this issue i have now!

Frizbuy Com
Canada
4 months using the app
July 14, 2019

The best app for dropshipping. After a long search, finally found successful. Thanks for the Modalyst team.

ViviStyle
Germany
5 days using the app
Edited October 25, 2019

If you think you're getting a good deal from Modalyst for dropshipping your products, think again. Here's an example:

https://modalyst.co/search_results/item/aaf187b8-b957-491e-9da5-9815ff86bd23
The cost through Modalyst is U$ 270 + U$ 9.30 shipping to Australia.

https://www.darienzo.us.com/store/jacket/1285-clear-yellow-color-lamb-leather-round-neck-jacket.html?search_query=Biker+Women%27s+Leather+Jacket+Roundneck+Red+Clear&results=3
The supplier is selling much cheaper on their own website. Only U$ 207.18 with free worldwide shipping.

I questioned their support on Sep 1st, no significant reply. Then I kept following up after more than a month later, Felix replied this:

On Fri, Oct 4, 2019 at 6:30 AM Felix from Modalyst wrote:
I apologize for the delay in getting back to you.

Now can you please send me a screenshot a the supplier you're referring about the prices or the name of the supplier and the name of the products I'll be happy to take a look.

--

Felix Felix from Modalyst

Clearly, Felix didn't read my email properly because I even gave the links to check. It's like replying by saying, What is your email? Nevertheless, I replied on the same day and no response till now.

Note: Do NOT reply my review! It does NOT help anyone. Reply my email instead!

UPDATE: Espin from Modalyst stepped in and responded to each of my queries. A lot more helpful than Felix. Thank you for this, but I still cannot give 5 stars as this should have happened in the first place, not after a-1-star review is posted. *I increased the star to 3*

UPDATE: The supplier has now been removed from Modalyst as they refused overtime to be compliant with all of Modalyst's dropshipping policies. They were not following the 60% of MSRP rule.

SAAY
Australia
4 months using the app