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Awesome app. My site looks alive and able communicate few FAQ in a great visual. Customer support is another add on to it, it took less than 2 hours to setup widget that fit my theme
I am not so good in writing product descriptions. This app is a saver! Developers even helped in styling the product description rectangle and arranged it according to my needs on the product page. Good customer support and very simple and easy to use app.
Love it! Customer support has also been excellent. Jason helped me adding the liquid tag in my theme, and my product page is now touching new heights! Incredible and thank you for such an amazing app!
This app is an absolute must for any store now-a-days. Long paragraphs of text do not highlight important points clearly. But this app helps make important selling points stand out. And with such beautiful graphics, it is sure not to go without noticing.
Contacted support on June 24th. They got back the next day and asked for access to our store. On July 1st, they installed their app and broke our Javascript on our product pages making our product pages unusable.
Jason sent an e-mail at 3:25pm PST to say sorry for his delayed response (3 days) and we sent him the screenshots of the errors we were getting on our store. That was at 3:26pm PST. We did not receive a reply to that e-mail and it has now been 18 hours without even acknowledging that their app is causing issues.
We had to delete the app and rollback our theme code. Very disappointed with our experience. As soon as the problem was brought to their attention they should have fixed it right away. Leaving any store broke for almost 24 is horrible.
It is sad that you felt it that way. The JavaScript was not broken. It is instead that your theme is structured this way. It is heavily customized and you contacted us to fix the issue with your theme which appeared after you installed the app. We did not have a chance to even fix it because you uninstalled the app before we could do anything about it.
The fix is very easy for this. There is a setting in the app on 'Settings' page which allows you to not automatically let the app add the app's tag in your theme. If you activate that setting, then the app does not add the tag in your theme and you do not face this issue which you faced.
Each theme is different and some themes are custom built or are heavily customized because of many other apps. So, this setting is useful for such themes.
I hope you give us another chance and I am happy to help you with this setting in the app.
For my products, I wanted to try something unique and I found this app. It is a very nice and useful addition to the product pages.
Absolutely, it makes the job of selling easier for us.
Top Notch Support..!!
Got a super fast setup on Customised Theme.. Their Team handled it well within hours of my request..
Made my life so much easier! Saved me a lot of time and my product page also looks very outstanding now. I recommend this app to every seller.
Amazing! Ease of use and Jason was absolutely wonderful, given we're working on a Sunday. Thank you! The app worked well instantly, Jason made minor modifications and displays just as envisioned. Highly recommended, especially for building brand awareness, trust and scaling.
I am so happy with this app! It does exactly what I want it to, which is to have simple icons + text next above my written product description. I feel this will really help to sell my items as people can see their attributes right away without trawling through too many words. It was really fun picking from all the icons and I can add my own if I want. The app was simple to use and the customer support was super fast and helpful.