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Front end is pretty nice, decent functionality overall. Back end is not well-coded. There's a fixed dependency on a single server (non-CDN). If this server is down, the two script-loading calls fail, completely halting all other scripts from executing. Why not async? Why not error-trap? Why not copy and let host locally?
To add insult, when this server is down, you also can't disable the plug-in. Your site and its users will be stuck in this dysfunctional mode until the devs restore the services. Even if you uninstall the plug-in altogether, the script-loading directives are still present, causing your site to continue to lag and fail.
I had a small issues during my first time using the app and immediately got a great support answer back. I was super impressed not only in the swiftness but in the quality and attention to detail. The actual app has worked great on our site and was easy to use, especially once I got my question about image sizing answered.
Great Love it! Fantastic work guys!
We loved the app! Really helpful for collecting emails.
Does exactly what it promises, a very good lightbox for casual use when promoting sales and such. Easy to use. We used it for our Christmas-sales as we needed a fast solution that worked without a hassle.
Looks great and really simple to set up and use!
Hate leaving bad reviews but sometimes you just have to. The don't reply to emails and keep billing me even though I've asked to cancel.
We apologise if you have tried to contact us previously we only seem to have the enquiry that you sent after writing this review. We try to reply to emails within a day or two from receiving them depending on how complex the issue.
To cancel an App on Shopify please go to your Apps in your store and delete it. If you have a billing discrepancy please contact Shopify in regards to a refund.
If you are experiencing any issues please contact us directly at apps@modmedia.com.au to ensure we get your enquiry.
incredibly simple to use, amazing for email acquisition amongst other things.
Simple but effective - kind and helpful support.
This app has been instrumental in bringing multiple subscribers to my store. Hopefully additional improvements will make editing the image and subscribe button location easier via GUI. Good job so far!