Molin: AI Chatbot Agent

Molin: AI Chatbot Agent

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (3)
Developer
Molin AI

ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload.

Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates.

Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates. more
  • Sell more: Recommend products to your customers in conversation to sell more.
  • Reply instantly: Answer customer questions instantly in multiple languages.
  • AI Actions: Automatic order updates, cancellations, refunds and more.
  • Engage customers with personalised conversation starters based on user behavior.
  • Gain unique insights from your customer's conversations to improve your shop.
Highlights
Works with the latest themes

Languages

English

Pricing

Free

Free

  • 25 AI conversations
  • Up to 500 products
  • 5 preset answers
  • Human handover
  • Limited conversation history

Startup

$23 / month

or $228/year and save 17%

  • 125 AI conversations
  • Up to 1,000 products
  • 20 preset answers
  • Collect potential lead
  • Social integrations
  • Automatic product refresh

14-day free trial

Growth

$65 / month

or $660/year and save 15%

  • 500 AI conversations
  • Up to 10,000 products
  • 50 preset answers
  • File upload
  • Order updates & tracking codes
  • Limited analytics
  • Remove Molin branding

14-day free trial

Scale

$139 / month

or $1,428/year and save 14%

  • 1,250 AI conversations
  • Up to 30,000 products
  • 100 preset answers
  • File upload
  • Full analytics
  • Order cancellation, refunds, restocking
  • Custom AI actions

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (3)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 9, 2025

We’ve had a good experience with Molin AI so far. The setup process was pretty simple, and the support team was responsive and helpful. The ability to customize the chatbot's personality through prompts is really useful. It helps ease the load on our customer service by handling common questions and suggesting products effectively!

BioTechUSA Hungary
Hungary
10 months using the app
April 1, 2025

Molin was really easy to set up and it worked immediately.

Fewer shoppers are messaging my team with support questions now and I see that Molin can correctly answer almost all of them.

AI Agents are definitely the future.

Mariposa
Hungary
5 days using the app
February 5, 2024

Integrating Molin into our shop has been amazing! I never thought that one day I'd have my own AI, but I do now :D

The setup was super easy and we immediately saw a huge reduction in support. The AI's ability to understand and respond to questions is insane. I hate to say it, but a lot better than most of the humans out there...

It took me a while to understand how I can give instructions to my AI, but I reached out to the team and they gave me a live demo a few hours later.

I'm super satisfied and would recommend Molin to all store owners!

Proptee Shop
United Kingdom
6 days using the app

Support

App support provided by Molin AI.

Or visit their support portal

Developer

Molin AI

124 City Road, London, ENG, EC1V 2NX, GB

Launched

January 24, 2024 · Changelog

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