Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
21. marts 2024

I wanted something subtle that did not interfere with the UX too much. Monk did the Job and support has been excellent. Patient, polite and helpful

Unspun
Storbritannien
2 måneder bruger appen
20. marts 2024

Can build great funnels and excellent customer support. Took them less than 2 minutes to hop in my chat and help answer questions. Highly recommend Monk!

Vielle & Lewis
USA
30 dage bruger appen
16. marts 2024

Monk upsell seems somewhat broken, the progess bar will sometimes add the free gifts,and sometimes it wont, leading to a huge drop in CVR. This also goes for running other discounts along side it, getting it stuck in an infinite loop.

SkinnyGlutide
USA
15 dage bruger appen
Monk Commerce svarede 18. marts 2024

Hey, looks like the issues you were facing were because the store was using a third-party app for the cart causing cross-app interference between Monk and the other app. Monk is currently compatible only with a theme's native cart or a custom coded cart but not with other cart apps.

5. februar 2024

Monk Cart Upsell & Free Gift is genius! Intuitive, simple and targeted marketing tool to maximize customer visits and upsell in a way that feels organic. Highly effective. Recommend to all e-commerce businesses!

Fight Or Flight Club™
USA
27 dage bruger appen
31. januar 2024

I recently had an issue and had to ask for support, I received help from Ravish from the customer service team, and I must say, the experience was outstanding! I was struggling with configuring certain options, and Ravish went above and beyond to assist me.

Not only did he patiently guide me through the process, but he also took the initiative to send me step-by-step instructional videos tailored to my specific needs. This personalized touch made the entire troubleshooting process incredibly smooth and efficient.

What truly stood out was Ravish's dedication – he stayed connected throughout the entire time, providing real-time support. Having him in line while I worked through the issue was immensely helpful. His expertise, along with the willingness to go that extra mile, made me feel valued as a customer.

Overall, I'm extremely satisfied with the level of service provided by Ravish and the entire customer support team. Kudos to them for setting a high standard for customer care! I highly recommend this Monk, not just for its functionality but for the exceptional support that comes with it.

Thank you, Ravish, and the entire team, for making my experience a positive one!

Rejuuv
Canada
5 dage bruger appen
26. februar 2024

good support team, got my issue fixed in few minutes.

BabyStoreGuzel
Holland (Nederlandene)
3 måneder bruger appen
2. april 2024

The customer service was really quick to solve my technical issues.
I still have to test all the app features but it's already looking promising!

PENDI
Italien
5 dage bruger appen
9. februar 2024

Does exactly what I need, great value and extremely helpful support with fast response and action time. Cheers.

echotech
Australien
Cirka en måned bruger appen
8. marts 2024

Outstanding customer service! Whenever I have any questions or concerns they are right there and super helpful. Plus, the app itself is great. Definitely would recommend.

SAFELLES
USA
10 dage bruger appen
28. februar 2024

Great support, they fix issue in a minute. Thanks for your help !

Wannaccess
Frankrig
Cirka 2 måneder bruger appen