Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
20. Februar 2023

Ich habe den Chat eröffnet und um Hilfe gebetet. Innerhalb paar Sekunden wurde sofort mein Problem gelöst. Super support und mega kompetent. Danke!

Duftdeko
Schweiz
Ein tag mit der App
12. August 2022

Impressive support, Murtuza is very responsive and knowledgeable. They will go the extra mile to try to cater the app to your needs.
Some of the solutions that the app provides for upselling offers are unique and it has a lot of potential.

Mermaid+Me
Deutschland
Ein tag mit der App
7. November 2022

Have not finished up my setup yet as i had issue getting the widget to display. However, support (Murtuza) was very helpful and they resolved the issue quickly.

Adventure Supply Co.
Vereinigte Staaten
Ein tag mit der App
9. Oktober 2022

WOW! What an app for upsells and cross-sells! I spent about 15 hours trying out 3 other apps that just didn't work or I didn't like how they looked. Once I got into Monk, I was convinced this app was on another level. And weekend Support was outstanding! When you visit their website, it is obvious these folks eat and sleep QUALITY in everything they do. Try this app. I think you will be pleased.0-

Photocutouts.com
Vereinigte Staaten
Ein tag mit der App
25. Januar 2023

Monk Cart is a great app and even better support team - I highly recommend trying it out if you're considering it!

TC Nutrition | Expect Results
Vereinigte Staaten
Etwa 23 stunden mit der App
22. November 2022

Spectacular app! Easy to customize in terms of functions. Murtuza's support is fast and very helpful. Thanks!

aqashoes
Niederlande
Etwa 23 stunden mit der App
30. Juni 2022

Easy to setup, and support were very helpful in troubleshooting the problems I initially had getting the popup to show.

Better Bed Company
Vereinigtes Königreich
Etwa 20 stunden mit der App
18. Juli 2022

I'm just starting to use Monk Cart but so far so good! Not only have they come up with an excellent alternative for offering free gifts to my customers, but more importantly, their customer service is on point. I tried setting it up myself but ended up reaching out for help. Murtuza was amazing! He not only fixed my immediate issue (which was a user error by the way) but he offered up feedback and several ways to accomplish what I wanted with their app. I appreciate someone taking the time to understand what I want to do even if I may choose another direction. He even pointed out how to get around someone trying to scam the system. Great app. Great customer service. Plus the starting price point for new stores is just what I need as I try to learn and play the e-commerce game. Thank you to Murtuza and the team for seeing the need and providing a great solution!!

Spunk & Fire Boutique
Vereinigte Staaten
Etwa 18 stunden mit der App
10. Juni 2022

SO EASY! So helpful. support is awesome and fast as well. Thank you SO much. Definitely recommend A++++

Trillion Candle
Vereinigte Staaten
Etwa 14 stunden mit der App
21. Februar 2023

Had high hopes for this app. Their tech support was very responsive and they attempted to be as helpful as possible. They get an A+ for customer engagement. Unfortunately, I experienced limitations and glitches with the app that ended it's usefulness. During our use of the app our conversions were severely impacted - partly because we didn't realize it had shut off the ability to enter discounts. Talked to their tech support about it and they helped solve, but conversions continued to be very poor. Maybe it wasn't the app or maybe it was, but after uninstalling the app our conversions returned to normal. This app seems to be headed in the right direction but right now it seems like they need to refine it some more. This app might work for your setup but I would not recommend it at this time.

Blue Ridge Overland Gear
Vereinigte Staaten
15 tage mit der App
Monk Commerce hat geantwortet 22. Februar 2023

We apologize for the experience but this is extremely unusual. This is the first time we're hearing of the app negatively impacting a store's conversion rates. The app is live on 100s of stores all across the world without any such issues or roadblocks so likely that this might have had something to do with the theme being used or some other app on the store that might be causing a cross interference and impacting a buyer's ability to convert.