Monk Free Gift & Cart Upsell
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Support is very responsive and helpful with customizations. Lots of customizable features for an upsell app.
Lots of features, lots of customization, and works with Markets which makes this a great app. And the customer service is top notch - really glad we went with this app.
First off, their customer support team is excellent. They are very responsive and quick to assist with whatever questions you have. The upsell features in the app are super easy to build out and install on your store, and our team is very excited to see the increase in our store's performance. Highly recommended!
They have great support and answer all your questions very quickly. So would recommend them if want to quiz them before!
Excellent service! Murtuza M. was very pleasant to chat with and answered all my questions without hesitation.
I would avoid. A CRO company told us about this app. We downloaded it for the trial but it lacked basic functions that Rebuy or Upcart have. Then the company asked to use our logo on their website to highlight large merchants using their software. We told them we're not even using it. Turns out we were being billed and we never used the product. But they wouldn't refund us the funds.
Read the other responses on how the reply to criticism and you can see they lack customer service. I would opt for Upcart if you're needing a cheap solution or Rebuy for more advanced.
Also, cart apps crush your page speed so I would just stay away entirely and have a developer custom code something which is what we've done.
The app charges a flat monthly fee based on the total orders processed by the online store. This is specified when a trial is started as well as in our detailed pricing doc. Having said that, we do process a full refund in cases where the issue is legitimate and have done so for several merchants. This store used 3 features of the app well beyond the trial period before raising a refund request and hence theirs was rejected. We have 250+ reviews praising our customer service, I apologize that Monk wasn't the right fit for you.
The app is fairly easy to use and it has all the features for upsell and cross-sell. They have an awesome customer support (live chat)
Very easy to setup and manage. Allows you to create multiple types and instances of upsells on different products. Customer support is on point. What more could you ask for? Thanks Monk Commerce!!!
Nice support! Monk commerce supports when I have something question and ask immediately. Thank you so much.
Good app. Had an issue and the support quickly resolved it. Can recommend to try it. The only suggestion - add an upsell function so that you can preview the product in a popup window