Monk Free Gift & Cross Sell , 리뷰 369개
I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.
Outstanding technical support , deserves more than five stars
Great support. Super helpful
Great support and always there to give a hand. Great support and a lot of features in the app.
Sara from the help desk at MONK was FANTASTIC!
I had a requirement for our website that need some thinking to get it right and Sara spent time trouble shooting the MONK system and offering ideas. In the end we ended up with a PERFECT solution.
I had the pleasure of working with Faheed for my website customization and problem-solving needs, and I am thoroughly impressed with his exceptional customer service.
Faheed's responsiveness and efficiency were remarkable. He quickly understood and addressed my concerns, demonstrating a high level of expertise. He not only resolved issues promptly but also went above and beyond to ensure my website exceeded my expectations.
What truly sets Faheed apart is his kindness and patience. He explained technical details in a clear and understandable manner, making the process smooth and stress-free.
If you're in need of website customization and exceptional customer service, I highly recommend Faheed. His dedication and expertise are truly outstanding. Thank you, Faheed, for your invaluable assistance!!!!
Great app so easy to set up! Murtuza and Sara from customer support were awesome to help me troubleshoot. Happy that they have free plan that allows you to grow and become paying. I run a small beauty shop so it helps a lot to include samples with order .
I am just learning to use the app so I needed support several times and they were extremely quick and helpful. (Murtuza and Ananya) Very appreciative of that.
Thanks for the amazing help Murtuza!