Monk Free Gift & Cart Upsell , 416 recensies

Customer service very helpful and fast to reply.

I'm using this app to power our gift with purchase upsell. At first, I was having some issues figuring out how to configure the GWP the way I wanted in cart but when I reached out to their support team, they were super efficient and diligent about helping me fix the issues I was having.

Highly recommend this app if you need a simple way to activate a Gift with Purchase campaign!

The app has helped us raise our AOV through accessory upsells. Their support is also excellent as they have helped me setup and optimize several funnels.

Just uploaded the app! Service is amazing, staff is efficient and helpful. The app is very simple to use and has to many options to create creative offers for your clients.

Fast support. I have proposed a few useful and important features to help them optimize and hope they will implement it soon.

Perfect Gift app ever. Their customer service is high level. I am really happy and will use the app for my rest campaigns. Thank you Monk Team and Specially to Sara and Faheed!

Perfect support, They answer my request in less that 24h.

A really solid app packed with features and works seamlessly. We needed a gift with purchase functionality for our Black Friday sale and this app delivered. The support is superb too with the Monk team ready to answer any questions you may need before or during the use of the app.

I installed this app and was able to finally have a free gift added to my cart with a discount as well. Ran into a small issue which was fixed immediately and now everything is working like a charm. Customer service was amazing as everyone has stated. If you are looking for a great free gift, cross-sell, upsell cart app this is the one. Can't wait to see what else it can do for me and looking forward to increasing my AOV!!

I recently added this app to my store looking for an easy way for customers to receive free gifts with purchase. I had tried another app before but felt it was a little too complex. The first night I was having some trouble and I reached out to customer support. The agent did help me somewhat providing help docs but I was still very confused on the process not sure if this app was going to work. Next morning I decided to try to reach out to customer support again and this time I was connected with a different agent. Ananya was amazing :) She went above & beyond to not only explain the process but she got on a google call to see my screen & guide me through it (the google call was her idea). She also talked with their tech team to make some customizations code wise to really refine the final product. Had it not been for her taking the initiative and really trying to make an effort to help me I would've moved on to another app. I've only used the app for a very short period of time and I've still yet to try the other features but as long as customer support continues to build a positive relationship I think things will go well and the app will become an asset. I also think the pricing is reasonable for the ease of use of the app (once you know how to do things) and especially for small businesses that have yet to build a solid customer base. They don't have a lot of diy help docs but the customer support makes up for it. Overall I recommend giving this app a try (be sure to reach out to customer support first thing so they can explain widgets to you if you're trying to set up the gift progress bar) and I will give an update when I try some of the other features.