Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 november 2023

App works great! Excellent customer support as well.

IsabelleGraceJewelry
USA
Ungefär 17 timmar användning av appen
30 juni 2023

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

mettleandbloom
Irland
6 månader användning av appen
8 november 2023

Fast and great help. Highly recommended! :)

Jewelstrap
Norge
Ungefär 2 månader användning av appen
Redigerat 2 augusti 2023

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Japan Figure Store - #1 Bring To You The Best Japanese Goods
Japan
3 månader användning av appen
23 november 2023

Their support was very prompt and was able to resolve my issue very quickly, which was great!

Minisforum JP
Hongkong SAR
Ungefär 6 timmar användning av appen
25 oktober 2023

Faheed was very helpfull and patient with my requests and question.
I'm on the trial period but if the app does good for our business we might go on monthly subscription.
Thanks

Gym Elite Sportswears
Hongkong SAR
8 dagar användning av appen
30 augusti 2023

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

BOOM AND MELLOW
Förenade Arabemiraten
10 månader användning av appen
13 november 2023

Sara from the help desk at MONK was FANTASTIC!
I had a requirement for our website that need some thinking to get it right and Sara spent time trouble shooting the MONK system and offering ideas. In the end we ended up with a PERFECT solution.

Outback Cobber
Australien
Ungefär 2 timmar användning av appen
14 juni 2023

Customer support actually helps you if you have a problem! Instead of ignoring it or not solving it I got complete assistance with my store from Monk. Thank you for their professional support team!

Monk is easy to use and set up, fully recommended. And it’s FREE!

StudyPrint Thermal Printing
Storbritannien
2 månader användning av appen
21 november 2023

Customer Service was super helpful, patient, and solved our issues when it came to combining the FREE GIFT + sitewide discount! Thanks again Faheed

conditionHER
USA
Ungefär en timme användning av appen