Monk Cross Sell & Free Gift , 299 条评论
the support was very quick and Sara did a wonderful job in helping me getting where i wanted to get!
Superhelpful, fast response in the chat and definitely help solved the problem, recomended...........
Customer service was excellent. Murtuza, took the time to walk me through setting up some of the options. He was very helpful. I highly recommend this app.
I would avoid. A CRO company told us about this app. We downloaded it for the trial but it lacked basic functions that Rebuy or Upcart have. Then the company asked to use our logo on their website to highlight large merchants using their software. We told them we're not even using it. Turns out we were being billed and we never used the product. But they wouldn't refund us the funds.
Read the other responses on how the reply to criticism and you can see they lack customer service. I would opt for Upcart if you're needing a cheap solution or Rebuy for more advanced.
Also, cart apps crush your page speed so I would just stay away entirely and have a developer custom code something which is what we've done.
The app charges a flat monthly fee based on the size of a store (i.e. total orders/month). This is specified when a trial is started as well as in our detailed pricing doc. It's a common approach to pricing taken by several other apps and is in line with Shopify's guidelines. Having said that, we do process a full refund in cases where the issue is legitimate and have done so for several merchants. This store did use 3 features of the app beyond the trial period before raising a refund request and hence theirs was rejected. We have 250+ reviews praising our customer service, I apologize that Monk wasn't the right fit for you.
The app is fairly easy to use and it has all the features for upsell and cross-sell. They have an awesome customer support (live chat)
Able to assist us with our concern right away :) Appreciate the help!
Thank you so much.
Recommend that you put necessary info (ex. for sync to update product set up changes)
I'm very satisfied with this app, Murtuza from the Monk team has helped me very well, I'm gone keep this app for sure!
muy buena, murtaza un autentico crack. me ayudo mucho. es un poco larga para moda, porque tienes que hacer muchos pasos para un crossell bueno
Support team is awesome, the app is fantastic and give a tons of possibilities.
This is worth every penny
An excellent app with quick and helpful support. Highly recommended. Very quick and easy to setup with great results.