评论 (421)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年6月30日

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

mettleandbloom
爱尔兰
6个月 人在使用应用
编辑时间:2023年8月2日

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Japan Figure Store - #1 Bring To You The Best Japanese Goods
日本
3个月 人在使用应用
2024年1月3日

Great app to boost sales!

Vision Haircare
瑞典
大约1个月 人在使用应用
2023年11月1日

Great app, got also good assistance from the support team

Off Ice Hockey
瑞典
大约1年 人在使用应用
2023年8月30日

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

BOOM AND MELLOW
阿拉伯联合酋长国
10个月 人在使用应用
2023年10月19日

The best! Support is there when you need it and tutorials are easy to follow! This app is awesome!

Farm2fire
美国
6个月 人在使用应用
2023年7月25日

Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.

Słodki Bufet
波兰
7天 人在使用应用
2023年9月28日

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

Top Nutrition and Fitness
加拿大
8天 人在使用应用
2024年3月1日

Funciona muy bien y la atención a cliente es perfecta.

mi rebotica online
西班牙
10天 人在使用应用
2023年7月13日

The support team were amazing! We were experiencing issues with another gift app not working with different currencies but this app was a great solution.

Sarah Chapman
英国
4个月 人在使用应用