Monk Cart Upsell & Free Gift , 408 条评论

App works great! Excellent customer support as well.

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

Fast and great help. Highly recommended! :)

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Their support was very prompt and was able to resolve my issue very quickly, which was great!

Faheed was very helpfull and patient with my requests and question.
I'm on the trial period but if the app does good for our business we might go on monthly subscription.
Thanks

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

Sara from the help desk at MONK was FANTASTIC!
I had a requirement for our website that need some thinking to get it right and Sara spent time trouble shooting the MONK system and offering ideas. In the end we ended up with a PERFECT solution.

Customer support actually helps you if you have a problem! Instead of ignoring it or not solving it I got complete assistance with my store from Monk. Thank you for their professional support team!

Monk is easy to use and set up, fully recommended. And it’s FREE!

Customer Service was super helpful, patient, and solved our issues when it came to combining the FREE GIFT + sitewide discount! Thanks again Faheed