Reviews (430)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that aids in offering free gifts, cross-selling, and upselling products. It's noted for its easy navigation, helpful guides, and affordable pricing, making it ideal for small businesses. The customer support is praised for their quick responses and custom solutions. Merchants credit the app with boosting conversion rates, increasing sales, and improving the cart experience. It's highly recommended for its robust features and exceptional customer support.

May 8, 2024

WORKS GREAT, GOOD CUSTOMER SERVICE

AMP DISTRIBUTING
United States
4 days using the app
March 16, 2024

Monk upsell seems somewhat broken, the progess bar will sometimes add the free gifts,and sometimes it wont, leading to a huge drop in CVR. This also goes for running other discounts along side it, getting it stuck in an infinite loop.

SkinnyGlutide
United States
15 days using the app
Monk Commerce replied March 18, 2024

Hey, looks like the issues you were facing were because the store was using a third-party app for the cart causing cross-app interference between Monk and the other app. Monk is currently compatible only with a theme's native cart or a custom coded cart but not with other cart apps.

March 8, 2024

Outstanding customer service! Whenever I have any questions or concerns they are right there and super helpful. Plus, the app itself is great. Definitely would recommend.

SAFELLES
United States
10 days using the app
June 17, 2024

good customer service :)

Rhinox Active
Australia
4 days using the app
February 26, 2024

good support team, got my issue fixed in few minutes.

BabyStoreGuzel
Netherlands
3 months using the app
March 19, 2024

Great customer service and a great app. I highly recommend this.

Artius Man
United States
About 1 month using the app
Edited May 17, 2024

Amazing Customer Service! Fast at responding and great instructions!

BANGS Shoes
United States
5 months using the app
February 28, 2024

Great support, they fix issue in a minute. Thanks for your help !

Wannaccess
France
About 2 months using the app
March 5, 2024

Easy to use app and great customer support

Kraft Music
United States
8 months using the app
April 11, 2024

Very Good App

Govindjee Store
India
19 days using the app