Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, functionality, and exceptional customer support. They value features like free gifts, cross-selling, and upselling, which reportedly boost conversion rates and average order value. The gift progress bar and customization options are also favored. Customer support, especially agents like Ananya and Ravish, are praised for their responsiveness and proactive assistance. The app's pricing is seen as reasonable, making it suitable for small businesses. It's recommended for its revenue generation potential and seamless integration.

November 23, 2023

App was ok but the support I got today was great!

Cross O Meats
United States
About 20 hours using the app
November 21, 2023

Customer Service was super helpful, patient, and solved our issues when it came to combining the FREE GIFT + sitewide discount! Thanks again Faheed

conditionHER
United States
About 1 hour using the app
October 25, 2023

Faheed was very helpfull and patient with my requests and question.
I'm on the trial period but if the app does good for our business we might go on monthly subscription.
Thanks

Gym Elite Sportswears
Hong Kong SAR
8 days using the app
December 8, 2023

Lässt uns schnell und unkompliziert Upsells generieren Die App tut was sie soll, ist unkompliziert und der Service im Live Chat funktioniert hervorragend.

Adler German Axes
Germany
11 days using the app
November 2, 2023

super app, tres facile à utiliser et à mettre en place. J'ai eu recours au service client concernat la localisation de certains funnel et ils ont été rapide et efficace comme on aime. Bravo!

Quartz Boutique
France
3 months using the app
June 8, 2023

Monk Cross sell app has been vital for allowing us to grow our monthly sales, we have tried several apps but none perform as well as Monk Cross sell.
I would highly recommend it to anyone looking to increase their AOV and ultimately their sales

Prohormones
United Kingdom
8 months using the app
August 30, 2023

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

BOOM AND MELLOW
United Arab Emirates
10 months using the app
Edited August 2, 2023

I am writing to express my appreciation for your exceptional customer service.
Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity.
The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team.
I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Japan Figure Store - #1 Bring To You The Best Japanese Goods
Japan
3 months using the app
June 30, 2023

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

mettleandbloom
Ireland
6 months using the app
April 28, 2023

Great Customer Support, helping with advice and customization. The app is great because you can add both add-on with large image on the product page as well as an add-on on your native cart drawer.

waiflow
Romania
5 months using the app