Monk Free Gift+Checkout Upsell

The app is very easy to use and the customer service is amazing. They stay with you until everything is right and you understand everything!

A great plugin, I really appreciate their responsive support. When we had an issue it was solved quickly and easily.

The support team was very helpful helping us get our offer set up on my shop!!
Quick and professional service !
Thanks a bunch!!

I recently added this app to my store looking for an easy way for customers to receive free gifts with purchase. I had tried another app before but felt it was a little too complex. The first night I was having some trouble and I reached out to customer support. The agent did help me somewhat providing help docs but I was still very confused on the process not sure if this app was going to work. Next morning I decided to try to reach out to customer support again and this time I was connected with a different agent. Ananya was amazing :) She went above & beyond to not only explain the process but she got on a google call to see my screen & guide me through it (the google call was her idea). She also talked with their tech team to make some customizations code wise to really refine the final product. Had it not been for her taking the initiative and really trying to make an effort to help me I would've moved on to another app. I've only used the app for a very short period of time and I've still yet to try the other features but as long as customer support continues to build a positive relationship I think things will go well and the app will become an asset. I also think the pricing is reasonable for the ease of use of the app (once you know how to do things) and especially for small businesses that have yet to build a solid customer base. They don't have a lot of diy help docs but the customer support makes up for it. Overall I recommend giving this app a try (be sure to reach out to customer support first thing so they can explain widgets to you if you're trying to set up the gift progress bar) and I will give an update when I try some of the other features.

Using this app for cross selling & free gifts that can be added manually by customers. Very responsive customer service!

Amazing support and fantastic app. They helped me customize to my theme perfectly. I would highly recommend this app for anyone looking to upsell their products.

very helpful with online chat to sort out getting it set up. cannot wait to use it.
Faheed was very patient to help

Fantastic support, quick and approachable, fixed problem within minutes. Definitely recommend the app

The best upsell app I have come across, and I have tried them all. Customer support was excellent from Murtuza M. Thanks guys.

Really cool app, looking forward to improving the customer experience on our free gifts strategy. I've been super impressed with the support team. Very fast and helpful.